Installing Jimo

Installing Jimo is essential for delivering engaging, targeted in-app experiences. Until it’s installed, you can create drafts, but won’t be able to preview in context or publish them to real users.

Why Install Jimo?

  • Enable Publishing: Go beyond drafts, once installed, you can make experiences live for your users.

  • Unlock In-Context Previews: See exactly how your experiences appear in your actual environment, not just in a standalone builder.

  • Leverage Targeting & Segmentation: Installation opens the door to advanced features like user identification and segmentation, ensuring the right message reaches the right audience.

What Happens Before Installation?

Without the snippet installed on your website, you can still use Jimo’s standalone builder to design your experiences. However:

  • No In-App Preview: You can’t see how experiences look on your own pages.

  • No Publishing: Experiences remain locked as drafts until the snippet is properly set up.

Core Requirements for Installation

To unlock Jimo’s full capabilities, you must integrate the Jimo snippet into your website’s code. This snippet allows your chosen experiences to run, ensuring that once you’re ready, you can preview and publish them in your live environment.

  1. Get Your Project ID

    • When you create or join a project in Jimo, you’ll receive a unique Project ID, which you can recover in your Jimo settings. This ID ensures that only experiences associated with your project are triggered where the snippet is installed.

  2. Obtain Your Installation Snippet

    • From Your Jimo Settings: Visit your project’s Installation Page within the Jimo dashboard.

      • Adapted for Your Project: You’ll find a tailored code snippet that includes your Project ID.

      • Google Tag Manager Option: If you prefer not to touch the code directly, there’s guidance on integrating via Google Tag Manager.

      • Easy to Delegate: You can simply copy this info and forward it to your development team for a quick and painless setup, there's a quick share button on the top side corner.

    ⇒ For a More Detailed Explanation: Consult our Detailed Installation Documentation for a broader overview and best practices. This is ideal if you or your dev team would like extra clarity on implementation details.

Once the snippet is installed, consider implementing these optional steps to maximize Jimo’s value:

  • User Identification: Align Jimo’s user tracking with your own internal IDs. This helps personalize experiences and optimize Monthly Active Users (MAU) tracking. Identify Users

  • Manual Initialization: Control when Jimo starts tracking to better manage MAU and load performance. Manual Initialization Guide

  • Identify Verification: Add a layer of security to ensure data authenticity and prevent spoofing. Identify Verification Setup

  • Segmentation Setup: Push custom attributes to Jimo for precise audience targeting and more meaningful segmentation. Segmentation Setup

Most of these configurations are one-time setups. Afterward, your Jimo experiences can be adjusted and refined entirely from the low-code builder, with no further code edits needed.

Explore the “For Developers” Section

For a deep dive into technical details, advanced integrations, code samples, and best practices, check out the dedicated “For Developers” section of our documentation.

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