Welcome!

We're happy to have you here! Whether you're just starting or diving deeper into Jimo, this help center takes you from your first experience to the Agent.

Jimo puts tours, checklists, hints, banners, surveys, a changelog, a resource center and an in-app Agent into your product, without shipping code for each one. This help center is written so that you can read it from top to bottom and end up with a first experience live for your real users.

Jimo experiences layered on a product: banner, tooltip, checklist, Resource Center and Agent

Start here

The two sections below are the path. Read the main pages in order and you have the quick start. Open a sub-page only when you need the detail.

Introduction to Jimo

What Jimo does, which experience fits which goal, and in what order to learn it. About 10 minutes.

Getting started

The five steps of the in-app Get Started page, one page each, from your workspace to your first published experience. About 20 minutes of reading, and a trial to do it in.

Pick your entry point

You are

Start with

Then

Building without a developer (product, CS, ops, marketing)

What is Jimo, then How to start? and the pages after it, in order

Hand the Install Jimo page to your developer when you reach Step 4

A developer asked to install Jimo

Install Jimo and its sub-pages

For Developers for the SDK reference

Already building, something does not work

Why my experience does not show

Test safely

Live, wondering what comes next

What to build next

The Experiences section, one type at a time

Discover Jimo

Past the quick start, the help center is organized in sections you browse from the sidebar on the left. Each card opens the first page of one.

Experiences

One section per experience type: Tours & Modals, Surveys, Banners, Hints, Checklists, Resource Center, Changelog, Agent.

Design & Manage

The builders, positioning, theme, languages and actions.

Target & Publish

Show on, Where, Who, When, and goals.

Monitor & Analyze

Analytics, Users & Segments, Success Tracker.

Admin & Settings

Installation, environments, team, MAU, troubleshooting.

Integrations

The integrations list, and the Jimo MCP to drive Jimo from an AI assistant.

Getting help

Ask Jimo AI

The button at the top of the in-app Get Started page opens the Jimo Agent trained on this help center. Ask it the question as you would ask a colleague.

Live chat

The chat bubble at the bottom right of the dashboard reaches the team. During a trial, your kickoff call and a follow-up before the trial ends are part of the plan: book them from the chat or from the Resources block of the Get Started page.