Welcome!

Welcome to Jimo!

Jimo is designed to make creating, publishing, and monitoring user experiences intuitive and efficient. Our low-code tools let you engage, educate, and interact with users seamlessly, from onboarding to advanced guidance.

As a tool, we're pretty easy to use, so we hope you don't have to read too much of this help center. But everyone has a question once in a while!

Discover Jimo

Installing Jimo

Setup steps before going live

Initial setup

Project-wide settings for easier use

First experience

A guided, hands-on example

Dashboard

Navigation through Jimo’s main interface

Builders

Tools to create and refine experiences

Target & Publish

Deliver experiences to the right timing

What’s Inside

For First Timers

• Introduction to Jimo

  Get the big picture of what Jimo is and why it matters.

• Getting Started

  Learn how to install Jimo, set up your first experience, and get comfortable with the basics.

Your Jimo Toolbox

• Experiences

  Discover all the different ways you can engage users: tours, surveys, banners, hints, checklists, and more. This section gives you an overview of the tools at your disposal and how they can add value to your product.

Crafting & Using Experiences

• Design & Manage Experiences

  Learn how to build and refine your experiences: structure, style, and configure them so they look great and achieve your goals.

• Target & Publish Experiences

  Control which experiences show up for which users, on which pages, and at what time. Get precise with triggers, conditions, and segmentation.

• Monitor & Analyze User Data

  Once live, measure how effective your experiences are. Track usage, gather insights, and use data to optimize future iterations.

Advanced Configuration

• Admin & Settings

  Handle team management, configure project-wide parameters, ensure GDPR compliance, and manage billing, everything that keeps your Jimo environment running smoothly.

Going Further

• Integrations

  Connect Jimo to the rest of your tech stack: analytics tools, CRMs, design platforms, and more. Extend your capabilities and streamline workflows.

All of the above sections are organized into collections that you can easily browse from the sidebar on the left. Use it to navigate directly to the topics you need, or explore new areas as your expertise with Jimo grows.

Additional Resources

The following resources are outside of this documentation’s structure, but can provide additional insights and support:

Landing Page

Overview & highlights

For Developers

Technical guides & SDK references

Legal & Data

GDPR compliance & policies

If you can't find what you're looking for here, have feedback, or need to talk to a human, feel free to ping us through our support chat!