Jimo Help Center
Using Jimo
Using Jimo
  • Introduction to Jimo
    • Welcome!
    • What is Jimo?
  • Getting started
    • Installing Jimo
    • Extension
    • Initial Setup
    • Designing Your First Experience
  • Experiences
    • Tours & Modals
      • Components
    • Surveys
      • Components
    • Banners
      • Components
    • Hints
      • Components
    • Checklists
      • Components
      • Behavior
    • Resource Center
      • Components
    • Changelog
      • Dashboard
        • Overview
        • Analytics
      • Changelog
        • Changelog Builder
        • Changelog Components
        • Changelog Navigator
        • Positionning (Trigger)
        • Changelog Preview
      • Posts
        • Post Builder
        • Post Components
        • Post Navigation
        • Multiple Languages
        • Post Preview
  • Design and manage experiences
    • Dashboard
    • Spaces
    • Builders
      • Flow Builder
      • Content Builder
      • In-app Builder
    • Navigator
    • Triggers & Conditions
      • Steps Triggers
      • Conditions
    • Theme
    • Multiple Languages
    • Positioning
    • Preview
  • Target & publish experiences
    • Overview
    • Trigger on the right spot (Show on)
    • Target specific URLs/Domains (Where)
    • Target right people (Who)
    • Trigger at the right time (When)
      • Planning Your Experience
      • Rate Limiting - Prevent overwhelming users
    • Increase visibility (Boost)
    • Mesure outcomes (Goal)
  • Monitor and analyze user data
    • Analytics
    • Users & Segments
      • Users
      • Segments
      • Import
      • Survey responses segmentation
    • Success Tracker
      • Overview
      • Trackers
      • Events
  • Admin & Settings
    • Project management
    • General Settings
    • Installation
    • Team Management
    • Environments
    • Plan and Billing
    • Notifications and Account Settings
    • MAU (Monthly Active Users)
  • Integrations
    • Integration Setup
    • Events for Analytics Integrations
    • Segment.io
    • HubSpot
    • Salesforce
    • Maze
    • Amplitude
    • PostHog
    • Mixpanel
    • Heap
    • Figma
    • Calendly, Google Calendar, Zcal
    • Intercom
    • Invision
    • Zapier
    • Slack
    • Crisp
    • Server-Side Events
    • Webhooks
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On this page
  • Discover Jimo
  • What’s Inside
  • Additional Resources

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  1. Introduction to Jimo

Welcome!

We're happy to have you here! Whether you're just starting or diving deeper into Jimo's powerful features, this guide is here to help you every step of the way.

NextWhat is Jimo?

Last updated 3 months ago

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Welcome to Jimo!

Jimo is designed to make creating, publishing, and monitoring user experiences intuitive and efficient. Our low-code tools let you engage, educate, and interact with users seamlessly, from onboarding to advanced guidance.

As a tool, we're pretty easy to use, so we hope you don't have to read too much of this help center. But everyone has a question once in a while!


Discover Jimo


What’s Inside

For First Timers

  • Introduction to Jimo

    Get the big picture of what Jimo is and why it matters.

  • Getting Started

    Learn how to install Jimo, set up your first experience, and get comfortable with the basics.

Your Jimo Toolbox

  • Experiences

    Discover all the different ways you can engage users: tours, surveys, banners, hints, checklists, and more. This section gives you an overview of the tools at your disposal and how they can add value to your product.

Crafting & Using Experiences

  • Design & Manage Experiences

    Learn how to build and refine your experiences: structure, style, and configure them so they look great and achieve your goals.

  • Target & Publish Experiences

    Control which experiences show up for which users, on which pages, and at what time. Get precise with triggers, conditions, and segmentation.

  • Monitor & Analyze User Data

    Once live, measure how effective your experiences are. Track usage, gather insights, and use data to optimize future iterations.

Advanced Configuration

  • Admin & Settings

    Handle team management, configure project-wide parameters, ensure GDPR compliance, and manage billing, everything that keeps your Jimo environment running smoothly.

Going Further

  • Integrations

    Connect Jimo to the rest of your tech stack: analytics tools, CRMs, design platforms, and more. Extend your capabilities and streamline workflows.


All of the above sections are organized into collections that you can easily browse from the sidebar on the left. Use it to navigate directly to the topics you need, or explore new areas as your expertise with Jimo grows.


Additional Resources

The following resources are outside of this documentation’s structure, but can provide additional insights and support:


If you can't find what you're looking for here, have feedback, or need to talk to a human, feel free to ping us through !

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Installing Jimo

Setup steps before going live

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Initial setup

Project-wide settings for easier use

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First experience

A guided, hands-on example

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Dashboard

Navigation through Jimo’s main interface

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Builders

Tools to create and refine experiences

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Target & Publish

Deliver experiences to the right timing

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Landing Page

Overview & highlights

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For Developers

Technical guides & SDK references

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Legal & Data

GDPR compliance & policies