Jimo Help Center
Using Jimo
Using Jimo
  • Introduction to Jimo
    • Welcome!
    • What is Jimo?
  • Getting started
    • Installing Jimo
    • Extension
    • Initial Setup
    • Designing Your First Experience
  • Experiences
    • Tours & Modals
      • Components
    • Surveys
      • Components
    • Banners
      • Components
    • Hints
      • Components
    • Checklists
      • Components
      • Behavior
    • Resource Center
      • Components
    • Changelog
      • Dashboard
        • Overview
        • Analytics
      • Changelog
        • Changelog Builder
        • Changelog Components
        • Changelog Navigator
        • Positionning (Trigger)
        • Changelog Preview
      • Posts
        • Post Builder
        • Post Components
        • Post Navigation
        • Multiple Languages
        • Post Preview
  • Design and manage experiences
    • Dashboard
    • Spaces
    • Builders
      • Flow Builder
      • Content Builder
      • In-app Builder
    • Navigator
    • Triggers & Conditions
      • Steps Triggers
      • Conditions
    • Theme
    • Multiple Languages
    • Positioning
    • Preview
  • Target & publish experiences
    • Overview
    • Trigger on the right spot (Show on)
    • Target specific URLs/Domains (Where)
    • Target right people (Who)
    • Trigger at the right time (When)
      • Planning Your Experience
      • Rate Limiting - Prevent overwhelming users
    • Increase visibility (Boost)
    • Mesure outcomes (Goal)
  • Monitor and analyze user data
    • Analytics
    • Users & Segments
      • Users
      • Segments
      • Import
      • Survey responses segmentation
    • Success Tracker
      • Overview
      • Trackers
      • Events
  • Admin & Settings
    • Project management
    • General Settings
    • Installation
    • Team Management
    • Environments
    • Plan and Billing
    • Notifications and Account Settings
    • MAU (Monthly Active Users)
  • Integrations
    • Integration Setup
    • Events for Analytics Integrations
    • Segment.io
    • HubSpot
    • Salesforce
    • Maze
    • Amplitude
    • PostHog
    • Mixpanel
    • Heap
    • Figma
    • Calendly, Google Calendar, Zcal
    • Intercom
    • Invision
    • Zapier
    • Slack
    • Crisp
    • Server-Side Events
    • Webhooks
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On this page
  • Why Install Jimo?
  • What Happens Before Installation?
  • Core Requirements for Installation
  • Optional but Recommended Addons
  • Explore the “For Developers” Section

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  1. Getting started

Installing Jimo

Installing Jimo is essential for delivering engaging, targeted in-app experiences. Until it’s installed, you can create drafts, but won’t be able to preview in context or publish them to real users.

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Last updated 3 months ago

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Why Install Jimo?

  • Enable Publishing: Go beyond drafts, once installed, you can make experiences live for your users.

  • Unlock In-Context Previews: See exactly how your experiences appear in your actual environment, not just in a standalone builder.

  • Leverage Targeting & Segmentation: Installation opens the door to advanced features like user identification and segmentation, ensuring the right message reaches the right audience.

What Happens Before Installation?

Without the snippet installed on your website, you can still use Jimo’s standalone builder to design your experiences. However:

  • No In-App Preview: You can’t see how experiences look on your own pages.

  • No Publishing: Experiences remain locked as drafts until the snippet is properly set up.

Get a look at our

If you want to see how experiences would appear on any webpage before official installation, you can use Jimo’s browser extension to inject the snippet temporarily.

Core Requirements for Installation

To unlock Jimo’s full capabilities, you must integrate the Jimo snippet into your website’s code. This snippet allows your chosen experiences to run, ensuring that once you’re ready, you can preview and publish them in your live environment.

  1. Get Your Project ID

  2. Obtain Your Installation Snippet

      • Adapted for Your Project: You’ll find a tailored code snippet that includes your Project ID.

      • Google Tag Manager Option: If you prefer not to touch the code directly, there’s guidance on integrating via Google Tag Manager.

      • Easy to Delegate: You can simply copy this info and forward it to your development team for a quick and painless setup, there's a quick share button on the top side corner.

Optional but Recommended Addons

Once the snippet is installed, consider implementing these optional steps to maximize Jimo’s value:

Most of these configurations are one-time setups. Afterward, your Jimo experiences can be adjusted and refined entirely from the low-code builder, with no further code edits needed.

Explore the “For Developers” Section

For a deep dive into technical details, advanced integrations, code samples, and best practices, check out the dedicated “For Developers” section of our documentation.

When you create or join a project in Jimo, you’ll receive a unique Project ID, which you can recover in your . This ID ensures that only experiences associated with your project are triggered where the snippet is installed.

From Your Jimo Settings: Visit your project’s within the Jimo dashboard.

⇒ For a More Detailed Explanation: Consult our for a broader overview and best practices. This is ideal if you or your dev team would like extra clarity on implementation details.

User Identification: Align Jimo’s user tracking with your own internal IDs. This helps personalize experiences and optimize Monthly Active Users (MAU) tracking.

Manual Initialization: Control when Jimo starts tracking to better manage MAU and load performance.

Identify Verification: Add a layer of security to ensure data authenticity and prevent spoofing.

Segmentation Setup: Push custom attributes to Jimo for precise audience targeting and more meaningful segmentation.

Jimo settings
Installation Page
Detailed Installation Documentation
Identify Users
Manual Initialization Guide
Identify Verification Setup
Segmentation Setup
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Install Our SDK

Learn how to integrate Jimo’s snippet into your site for a proper technical setup.

This guide summarizes all essential installation steps and best practices.

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SDK Guides

In-depth tutorials on advanced features: user identification for tracking, manual initialization to control MAU, segmentation for targeted experiences, and identity verification for secure data handling.

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SDK Methods

A reference of Jimo’s available commands, allowing you to fine-tune experiences, override defaults (like language), and adjust behaviors for unique use cases.