> For the complete documentation index, see [llms.txt](https://help.usejimo.com/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.usejimo.com/docs/intro/what-is-jimo.md). # What is Jimo? ## **What is Jimo?** **Jimo** is a **low-code platform** that helps you create and deliver engaging in-app user experiences directly within your product. It’s designed to help you **educate, announce, and gather feedback** without writing code, so you can guide users, improve their understanding, and boost engagement at every stage. -> Think of it as a **toolbox to guide your users**, showing off the best parts of your product to every user. #### Jimo in One Sentence Jimo helps you **drive user adoption** with in-product experiences you can design, target, publish, and measure—without shipping code. #### Two Families of Experiences: Flows vs Self-Serve Jimo experiences fall into two complementary families: * **Sequential Flows — you *****do***** a guided sequence.**\ They have a **start and an end**. Best for onboarding, announcements, nudges, and task completion. * **Static Self-Serve — you *****use***** an always-available surface.**\ They are **persistent** and accessible on demand. Best for help, shortcuts, and ongoing updates. > In short: **Flows** move users through a moment. **Self-Serve** is there whenever they need it. *** ## What’s in Jimo’s Toolbox? ### Sequential Flows
Tours Step-by-step guides that welcome newcomers and show them how to use your product./pages/xWLvlGN7fzjdLDyx0bSQ/files/A2DQIkaefeCCxdGknqbt
ModalsAttention-grabbing pop-ups that highlight important updates or features./pages/xWLvlGN7fzjdLDyx0bSQ/files/CI6JOQpf63Fi4UNnLykc
SurveysIn-app questionnaires to gather feedback and understand user needs./pages/Adx4n4qEEqAxMWnHf01V/files/wvGaPoBgRD0yp0d8mjjW
BannersSubtle, persistent alerts or messages, ideal for announcements or promotions./pages/1PuJDIGrZRj79t4wwKP5/files/K4mQQL7zpJVfImjIfl96
ChecklistsActionable lists to help users complete tasks and achieve milestones./pages/VKfY2dIL37ScngByDYNX/files/WnOTswbFsQTNO08R3LTk
### Static Self-Serve
Cover image
HintsSmall, contextual tips placed exactly where users need guidance./pages/3XoKLublHLSPadToharD/files/BzZvDM11GR1Xd7lJBte2
Resource CenterA centralized in-app hub where users can access help, always available from a widget./pages/Humt1Yxrg6rafCeE7ZI4/files/DV6R6avM2ekroaLF96cs
ChangelogA centralized feed to keep users informed about new features, improvements, and releases./pages/UQGpehNVKq1HLvOFzO9K/files/rxst056LsB4C7R3L8ubf
*** ## **How Does Jimo Work?** 1. **Choose Your Tool:** Pick from Tours, Modals, Surveys, Banners, or Hints to start the conversation. 2. **Customize Your Message:** Drag and drop to design your message. Make it pop with your brand colors and style. 3. **Set Your Triggers:** Decide when and where your message shows up. It could be after a specific action, or just when your user needs a nudge. 4. **Launch & Learn:** Go live in minutes and watch as user engagement climbs. Use Jimo's insights to keep improving. *** ## **Why Jimo?** * 🤝 **For Everyone:** No tech wizardry needed, Jimo’s intuitive design makes it accessible to product managers, marketers, and designers alike. * 🛠 **Build with Ease:** Create guides, announcements, and feedback forms in minutes, all without coding. * 🎯 **Personalize the Experience:** Tailor content to user behavior, ensuring every interaction feels relevant and timely. * 📈 **Boost Engagement:** Use interactive elements to captivate users, foster exploration, and drive meaningful engagement. * 🚀 **Instant Impact:** See immediate results the moment you go live—improved adoption, retention, and user satisfaction. * 🌱 **Grow with Confidence:** As your product evolves, Jimo scales with you, helping every new feature shine and every user thrive. *** ## How Jimo Drives User Engagement and Product Adoption? Jimo’s approach is grounded in simplicity, adaptability, and iteration. By providing low-code tools to **design**, **publish**, and **monitor** in-app experiences, it enables you to meet users where they are: one feature, message, or workflow at a time. The philosophy is simple: **start small, keep it concise, and learn as you go**. Over time, these building blocks form a comprehensive network of user guidance that drives deeper product adoption. ### Design, Publish, Monitor—Iteratively 1. **Design:** Begin with short, focused experiences (like a quick hint or a single banner) that educate users on one feature or process. 2. **Publish:** Deliver these experiences when and where they’re needed most, ensuring a smooth, timely interaction. 3. **Monitor:** Track how users respond, then refine and improve. This continuous feedback loop helps you adapt to real user behavior. ### Keep It Simple and Personal **Everyone learns differently.** By mixing Tours, Modals, Surveys, Banners, Hints, Checklists, and Changelogs, you can create a **hybrid experience** tailored to **various learning styles**. Show a subtle hint for a complex workflow, roll out a checklist for onboarding, or deliver a survey to gauge user sentiment, all while maintaining clarity and brevity. ### Grow Your Experience Library Over Time **Don’t try to build everything at once.** Start with **a few** targeted, **short** experiences that address specific features or events. As your library grows, you can interconnect these experiences, creating a cohesive **ecosystem of user guidance**. The result is a user base that feels supported, informed, and more inclined to explore and adopt new capabilities within your product. Jimo’s **iterative, user-centric approach** ensures every interaction is a step toward **better engagement, higher satisfaction, and greater product adoption**. By keeping it all **concise, context-rich, and perfectly timed**, you transform each user touchpoint into a moment of genuine value. *** #### **Ready?** Discover how Jimo can transform your user experience. Get started in no time and join the ranks of successful teams who’ve made their products not just functional, but fun. **⇒ Try Jimo for Free** - No credit card required. If you want the opportunity to do so, just [**Book a demo!**](https://www.usejimo.com/book-a-demo)