# What is Jimo? ## **What is Jimo?** **Jimo** is a **low-code platform** that helps you create and deliver engaging in-app user experiences directly within your product. It’s designed to help you **educate, announce, and gather feedback** without writing code, so you can guide users, improve their understanding, and boost engagement at every stage. -> Think of it as a **toolbox to guide your users**, showing off the best parts of your product to every user. #### Jimo in One Sentence Jimo helps you **drive user adoption** with in-product experiences you can design, target, publish, and measure—without shipping code. #### Two Families of Experiences: Flows vs Self-Serve Jimo experiences fall into two complementary families: * **Sequential Flows — you *****do***** a guided sequence.**\ They have a **start and an end**. Best for onboarding, announcements, nudges, and task completion. * **Static Self-Serve — you *****use***** an always-available surface.**\ They are **persistent** and accessible on demand. Best for help, shortcuts, and ongoing updates. > In short: **Flows** move users through a moment. **Self-Serve** is there whenever they need it. *** ## What’s in Jimo’s Toolbox? ### Sequential Flows
Tours Step-by-step guides that welcome newcomers and show them how to use your product./pages/xWLvlGN7fzjdLDyx0bSQ/files/A2DQIkaefeCCxdGknqbt
ModalsAttention-grabbing pop-ups that highlight important updates or features./pages/xWLvlGN7fzjdLDyx0bSQ/files/CI6JOQpf63Fi4UNnLykc
SurveysIn-app questionnaires to gather feedback and understand user needs./pages/Adx4n4qEEqAxMWnHf01V/files/wvGaPoBgRD0yp0d8mjjW
BannersSubtle, persistent alerts or messages, ideal for announcements or promotions./pages/1PuJDIGrZRj79t4wwKP5/files/K4mQQL7zpJVfImjIfl96
ChecklistsActionable lists to help users complete tasks and achieve milestones./pages/VKfY2dIL37ScngByDYNX/files/WnOTswbFsQTNO08R3LTk
### Static Self-Serve
Cover image
HintsSmall, contextual tips placed exactly where users need guidance./pages/3XoKLublHLSPadToharD/files/BzZvDM11GR1Xd7lJBte2
Resource CenterA centralized in-app hub where users can access help, always available from a widget./pages/Humt1Yxrg6rafCeE7ZI4/files/DV6R6avM2ekroaLF96cs
ChangelogA centralized feed to keep users informed about new features, improvements, and releases./pages/UQGpehNVKq1HLvOFzO9K/files/rxst056LsB4C7R3L8ubf
*** ## **How Does Jimo Work?** 1. **Choose Your Tool:** Pick from Tours, Modals, Surveys, Banners, or Hints to start the conversation. 2. **Customize Your Message:** Drag and drop to design your message. Make it pop with your brand colors and style. 3. **Set Your Triggers:** Decide when and where your message shows up. It could be after a specific action, or just when your user needs a nudge. 4. **Launch & Learn:** Go live in minutes and watch as user engagement climbs. Use Jimo's insights to keep improving. *** ## **Why Jimo?** * 🤝 **For Everyone:** No tech wizardry needed, Jimo’s intuitive design makes it accessible to product managers, marketers, and designers alike. * 🛠 **Build with Ease:** Create guides, announcements, and feedback forms in minutes, all without coding. * 🎯 **Personalize the Experience:** Tailor content to user behavior, ensuring every interaction feels relevant and timely. * 📈 **Boost Engagement:** Use interactive elements to captivate users, foster exploration, and drive meaningful engagement. * 🚀 **Instant Impact:** See immediate results the moment you go live—improved adoption, retention, and user satisfaction. * 🌱 **Grow with Confidence:** As your product evolves, Jimo scales with you, helping every new feature shine and every user thrive. *** ## How Jimo Drives User Engagement and Product Adoption? Jimo’s approach is grounded in simplicity, adaptability, and iteration. By providing low-code tools to **design**, **publish**, and **monitor** in-app experiences, it enables you to meet users where they are: one feature, message, or workflow at a time. The philosophy is simple: **start small, keep it concise, and learn as you go**. Over time, these building blocks form a comprehensive network of user guidance that drives deeper product adoption. ### Design, Publish, Monitor—Iteratively 1. **Design:** Begin with short, focused experiences (like a quick hint or a single banner) that educate users on one feature or process. 2. **Publish:** Deliver these experiences when and where they’re needed most, ensuring a smooth, timely interaction. 3. **Monitor:** Track how users respond, then refine and improve. This continuous feedback loop helps you adapt to real user behavior. ### Keep It Simple and Personal **Everyone learns differently.** By mixing Tours, Modals, Surveys, Banners, Hints, Checklists, and Changelogs, you can create a **hybrid experience** tailored to **various learning styles**. Show a subtle hint for a complex workflow, roll out a checklist for onboarding, or deliver a survey to gauge user sentiment, all while maintaining clarity and brevity. ### Grow Your Experience Library Over Time **Don’t try to build everything at once.** Start with **a few** targeted, **short** experiences that address specific features or events. As your library grows, you can interconnect these experiences, creating a cohesive **ecosystem of user guidance**. The result is a user base that feels supported, informed, and more inclined to explore and adopt new capabilities within your product. Jimo’s **iterative, user-centric approach** ensures every interaction is a step toward **better engagement, higher satisfaction, and greater product adoption**. By keeping it all **concise, context-rich, and perfectly timed**, you transform each user touchpoint into a moment of genuine value. *** #### **Ready?** Discover how Jimo can transform your user experience. Get started in no time and join the ranks of successful teams who’ve made their products not just functional, but fun. **⇒ Try Jimo for Free** - No credit card required. If you want the opportunity to do so, just [**Book a demo!**](https://www.usejimo.com/book-a-demo) --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://help.usejimo.com/docs/intro/what-is-jimo.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.