Ask for live help

Our support team is ready to help with demos, troubleshooting bugs, masterclasses on specific topics, and use case guidance.

If you encounter issues that you can't resolve through our documentation, you can request live assistance.

How to Request Help:

1. Demo Call:

   • Schedule a demo with our sales to get to know what Jimo is about.

2. Getting Started:

   • Let our CS team guide you through Jimo's core features.

3. Use Case Guidance:

   • Get personalized advice on how to use Jimo for your specific use case.

4. Report a Bug:

   • For a quick resolution, contact support via the channels described below to report any bugs you encounter.

To help us resolve issues quickly, please provide all relevant context. For bugs or configuration issues, share videos or screenshots and describe the expected behavior.

Contact Support:

There are multiple ways to reach out:

• Crisp Chat: The easiest way to reach out to us is to use the Crisp chat .

• Email: Write to [e-mail] or any team member for assistance.

Crisp livechat