> For the complete documentation index, see [llms.txt](https://help.usejimo.com/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.usejimo.com/docs/integrations/webhooks.md).

# Webhooks

## **Setting Up Webhooks**

<figure><img src="/files/qGsx8PGuv75oxlnghcCA" alt=""><figcaption></figcaption></figure>

#### **Accessing the Webhook Configuration**

To set up webhooks in Jimo:

1. Navigate to **Jimo Settings** > **Integrations**.
2. Select the **Webhook** tab: [Jimo Webhook Settings](https://i.usejimo.com/settings/integrations/webhook).

{% hint style="info" %}
📌 For a complete [**list of available webhook events**](/docs/for-developers/for-developers/webhooks.md), visit the Webhook Event Reference.
{% endhint %}

***

### **Creating a New Webhook**

{% stepper %}
{% step %}
Click **+ New Webhook**.

<figure><img src="/files/QSVI2DYc59P9Z04ByPbm" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
Enter a **Webhook Name** for easy identification.

<figure><img src="/files/bqUBGinTkMm1aaLVJatk" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
Provide an **Endpoint URL**, which is the server address where Jimo will send the event data.

<figure><img src="/files/WIzIZBYABGyeIEcfX0F4" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
Click **Add Event** to choose the specific types of events you want to receive.

<figure><img src="/files/Ipp7dBd9GTgyqvY4cRO0" alt="" width="563"><figcaption></figcaption></figure>
{% endstep %}

{% step %}
Save your webhook to start receiving data.

<figure><img src="/files/uPitW8bDQsALCg7c6XOO" alt=""><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}

{% hint style="warning" %}
📝 **Note:** Once an event is triggered, Jimo sends a structured payload to the specified endpoint URL. You are responsible for handling, filtering, and formatting the data received.
{% endhint %}

***

### **Managing Webhooks**

<figure><img src="/files/tD6HQHgW6bN5DupBacsA" alt=""><figcaption></figcaption></figure>

Once created, you can:

* **View and edit** any existing webhook.
* **Pause or activate** a webhook to control whether it continues sending events.
* **Delete** a webhook if it is no longer needed.

***

## **Monitoring Webhook Events**

<figure><img src="/files/uhbyethoxXznGdbKPEzF" alt=""><figcaption></figcaption></figure>

Each webhook maintains a history of triggered events:

1. Access your webhook from the list.
2. View the **event history**, which includes a timestamp and status (succeeded/failed).
3. Click on an event to inspect the **request payload** and **server response**.

***

## **Available Webhook Events**

Webhooks can track a wide range of actions, including:

* **User interactions** (e.g., when a user views a hint or completes a survey).
* **Experience management** (e.g., when a tour is created, published, or deleted).
* **System notifications** (e.g., when the MAU limit is reached).

{% hint style="info" %}
📌 For a complete [**list of available webhook events**](/docs/for-developers/for-developers/webhooks.md), visit the Webhook Event Reference.
{% endhint %}