Jimo Help Center
Using Jimo
Using Jimo
  • Introduction to Jimo
    • Welcome!
    • What is Jimo?
  • Getting started
    • Installing Jimo
    • Extension
    • Initial Setup
    • Designing Your First Experience
  • Experiences
    • Tours & Modals
      • Components
    • Surveys
      • Components
    • Banners
      • Components
    • Hints
      • Components
    • Checklists
      • Components
      • Behavior
    • Resource Center
      • Components
    • Changelog
      • Dashboard
        • Overview
        • Analytics
      • Changelog
        • Changelog Builder
        • Changelog Components
        • Changelog Navigator
        • Positionning (Trigger)
        • Changelog Preview
      • Posts
        • Post Builder
        • Post Components
        • Post Navigation
        • Multiple Languages
        • Post Preview
  • Design and manage experiences
    • Dashboard
    • Spaces
    • Builders
      • Flow Builder
      • Content Builder
      • In-app Builder
    • Navigator
    • Triggers & Conditions
      • Steps Triggers
      • Conditions
    • Theme
    • Multiple Languages
    • Positioning
    • Preview
  • Target & publish experiences
    • Overview
    • Trigger on the right spot (Show on)
    • Target specific URLs/Domains (Where)
    • Target right people (Who)
    • Trigger at the right time (When)
      • Planning Your Experience
      • Rate Limiting - Prevent overwhelming users
    • Increase visibility (Boost)
    • Mesure outcomes (Goal)
  • Monitor and analyze user data
    • Analytics
    • Users & Segments
      • Users
      • Segments
      • Import
      • Survey responses segmentation
    • Success Tracker
      • Overview
      • Trackers
      • Events
  • Admin & Settings
    • Project management
    • General Settings
    • Installation
    • Team Management
    • Environments
    • Plan and Billing
    • Notifications and Account Settings
    • MAU (Monthly Active Users)
  • Integrations
    • Integration Setup
    • Events for Analytics Integrations
    • Segment.io
    • HubSpot
    • Salesforce
    • Maze
    • Amplitude
    • PostHog
    • Mixpanel
    • Heap
    • Figma
    • Calendly, Google Calendar, Zcal
    • Intercom
    • Invision
    • Zapier
    • Slack
    • Crisp
    • Server-Side Events
    • Webhooks
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On this page
  • 🎯 Enhancing User Management & Targeting
  • 🌍 Managing Environments
  • 🎨 Consistent Branding with Themes
  • 👥 Team Management & Permissions
  • 🔗 Integrations for Automation

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  1. Getting started

Initial Setup

Once Jimo is installed and you’ve explored the extension for in-context building, it’s time to fine-tune your project settings by configuring a few key elements now.

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Last updated 3 months ago

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Setting up segmentation, environments, themes, team access, and integrations ensures a smoother workflow and maximizes the effectiveness of your experiences.


🎯 Enhancing User Management & Targeting

A well-structured user segmentation strategy ensures that your experiences reach the right audience at the right time.

By defining user attributes early, you can precisely tailor interactions, personalize content, and refine targeting to enhance engagement and conversion rates.

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  • Define Custom Attributes: Integrate user data to create precise audience segments, making it easier to target the right users with the right experiences.

  • Leverage Preset Segments: After pushing custom attributes, group users into segments that automatically update as users meet criteria—no manual filtering required.

  • Bulk Upload via CSV: Don’t wait for users to log in before you can target them. Import user data in bulk (with attributes) to start building tailored experiences right away.

  • Accelerate Targeting & Testing: Quickly import real or test-user attributes, even before full installation, so you can build and validate experiences on actual data, refining segmentation and logic with confidence.


🌍 Managing Environments

Setting up dedicated environments from the start allows you to seamlessly switch between staging and production, ensuring your tests are conducted in a controlled space before going live.

This setup minimizes risks, provides a real preview of Jimo's impact, and ensures a smoother transition to production without unexpected issues.

  • Create Separate Environments: Assign domains to different environments (e.g., testing and production) to keep your experiments organized and risk-free.

  • Test Before Launch: Validate new experiences in a test environment before pushing them live, ensuring a smoother rollout and fewer surprises.


🎨 Consistent Branding with Themes

Ensuring a cohesive brand experience from the start helps streamline content creation and maintain visual consistency across all interactions.

Predefined themes allow designers to establish a solid foundation of colors, fonts, and styles that can be easily reused, reducing setup time and keeping experiences aligned with your brand identity.

  • Build a Theme Library: Establish your brand’s look and feel from the start: colors, fonts, button styles, etc.

  • Faster Creation: With predefined themes, every new experience you create can be styled consistently in just a click.


👥 Team Management & Permissions

Adding all necessary team members early ensures smooth collaboration and access control.

Whether it's developers for installation, designers for styling, or sales for billing, setting up proper roles and permissions from the start prevents bottlenecks and streamlines workflow management.

  • Add Team Members: Bring in colleagues, from product managers to designers, and assign roles to maintain clear responsibilities.

  • Set Permissions: Control who can publish, manage segments, or adjust billing settings, ensuring a secure and efficient workflow.


🔗 Integrations for Automation

Integrating Jimo with your existing tools, such as CRMs, analytics platforms, or data warehouses, ensures that user attributes stay synchronized and accurate.

This allows for seamless automation, enriched segmentation, and better-informed decision-making, making your first use cases more effective right from the start.

  • HubSpot & More: Connect to external tools like CRMs or data warehouses to automatically feed user attributes into Jimo.

  • Save Time, Stay Updated: Automate data syncing with external sources, keeping user attributes current without manual imports and ensuring accurate segmentation and targeting, even as Jimo interactions feed back into your other tools.

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Segmentation Setup
User Import
https://i.usejimo.com/settings/environments
Multiple Domains & Staging
https://i.usejimo.com/settings/themes
Design Once, Apply Everywhere
https://i.usejimo.com/settings/team
Collaborate Seamlessly
https://i.usejimo.com/settings/integrations
External Data Sources
https://i.usejimo.com/segments
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Segments

Define Custom Attributes

⇒ Leverage Preset Segments

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User imports

Bulk Upload via CSV

⇒ Ease Targeting & Testing

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Environments

Create Separate Domains

⇒ Test Before Launch

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Themes

Build a Theme Library

⇒ Faster Creation

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Team

Add Team Members

⇒ Set permissions

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Integrations

HubSpot & More

⇒ Save Time, Stay Updated