Rate Limiting

The Rate Display Limit setting in Jimo is a crucial feature designed to enhance user experience by managing the frequency of interactions. This setting helps to ensure that users are not overwhelmed.

Rate Display Limit

In Jimo, the Rate Limiting is crucial to manage the frequency at which experiences are displayed. It helps prevent overwhelming your users with too many interactions within a short time frame.

Setting the Rate Limit

• Rate Limit Configuration: You can set the display frequency by specifying the number of experiences allowed within a certain time frame. For example, you might choose to show only one experience every 4 hours.

Default llimit

• Flexible Adjustment: This setting is adjustable, providing the flexibility to find the perfect balance for user engagement without being intrusive.

Excluding Experiences

• Excluded Experiences: Some experiences may be critical and need to bypass the rate limit. You can exclude these specific experiences from the rate-limiting settings.

• Add Exclusion: To exclude an experience, simply click on '+ Exclude experience' and select the ones that should always be displayed regardless of the rate limit.

Exclude

Detailed Guidance

For more comprehensive information on how to set up and manage your Rate Display Limit, visit our detailed documentation on Preventing User Overwhelm. This guide will provide you with step-by-step instructions and best practices to ensure that your engagement strategy respects your users’ space and attention.

Best Practices

• User-Centric Approach: Always consider the user journey and how frequent engagements might affect their experience.

• Testing and Iteration: Monitor user feedback and engagement metrics to iterate on the ideal rate limit for your experiences.

• Contextual Awareness: Be aware of the context in which your experiences are shown. Rate limits may need to be adjusted based on user actions and journey stages.

By thoughtfully setting and managing Rate Display Limits, you can ensure that your Jimo experiences contribute positively to the user journey, providing value without overwhelming your users.