Prevent high MAU, anonymous users and duplicated users

Combine manual initialization and users identifications to prevent anonymous or duplicate users

About high MAU

Each time Jimo is loaded on a new browser, it creates a new profile. This behavior sometime causes high MAU. In order to prevent Jimo to be loaded automatically, you can setup Jimo to be loaded only when you want. For example, loading Jimo only after a user has logged in on your application which can reduce a lot your MAU. Check our guide on how to setup the manual initialization for more information.

About anonymous and duplicated users

Since Jimo doesn't requires any identification in order to work, all users are by default, considered anonyme. You can change this behavior by identifying users in your app. To do so, please take a look at our Identify users guide.

If you still have anonymous users, we recommend using the manual initialization to make sure you initialized Jimo only when the user is logged in. Read our guide about manual initialization for more information.