Product Update - March 2024
What's New at Jimo: Monthly Roundup. Stay informed with the latest developments at Jimo. Here’s a concise overview of what we've been up to over the past month.
"What's New at Jimo: Your Monthly Dose of Updates & Features"
March 2024
Hey there, Jimo enthusiasts! 👋
Welcome to our monthly rendezvous where we dive into the latest and greatest at Jimo. Whether you've been with us since the start or just joined the party, we've got some juicy updates you wouldn't want to miss.
Main Features & Epics
Your Dashboard, Reimagined!
Your dashboard is revamped with 'Experiences'. This epic upgrade introduces enhanced clarity and quick access to essential functionalities, making your dashboard more powerful and user-friendly.
Epic Overview: Significant usability and efficiency enhancements to the dashboard.
User Outcomes: Faster access and simpler navigation increase productivity.
Settings, But Cooler ⚙️✨
We've reimagined settings to be more intuitive. This update makes navigating settings simpler and more intuitive, allowing for a personalized Jimo experience.
Epic Overview: A complete redesign of the settings interface for ease of use.
User Outcomes: Easier customization, leading to a more tailored and efficient user experience.
Introducing the Changelog Builder
The new Changelog Builder is your straightforward, efficient solution to creating update logs. A first step for an extensive resource center.
Feature Overview: A new tool for easy creation and management of changelogs.
User Benefits: Communicate updates more clearly and save time.
Templates & Presets 🎨
Accelerate your project setup with our new range of Templates and Presets. Designed for various industries and purposes, these templates allow for quick customization and creativity.
Feature Overview: A diverse collection of templates and presets for rapid project initiation.
User Benefits: Fast project setup with customizable options, enhancing creativity and efficiency.
What's Cooking
Current projects in the pipeline and a sneak peek at what's to come. Think of it as a backstage pass to Jimo's magic factory.
Enhanced User Journeys and Workflow Management:
Flows (Conditional Steps): Introducing advanced logic to guide users through dynamic, condition-based steps, enhancing the interactivity and relevance of user journeys with interconnected experiences.
Success & Goal Tracker: Set and monitor achievable objectives on your platform, guiding users towards clear success milestones.
Replay Tours & Persistent Hotspots: Enabling users to revisit instructional tours for a refresher and maintain ongoing access to crucial information through persistent hotspots, ensuring continuous learning and engagement.
Changelog Expansion:
Resource Center with Checklists: Transform the changelog into a comprehensive and modular resource hub with checklists to help users track their learning progress and task completion.
Customization and Flexibility Enhancements:
Builder Flexibility: Improvements to the builder's flexibility, allowing for more tailored and creative construction of user experiences.
Content and Integration Enrichment:
More Presets and Templates: Expanding the library of presets and templates to offer a wider range of starting points for various industries and use cases, fueling creativity and efficiency.
More Integrations: Extending the platform's connectivity with additional third-party integrations, enhancing the ecosystem, and enabling more comprehensive workflows.
We want to hear from you!
Share your thoughts, suggestions, and insights on what's in the pipeline. Your input is invaluable as we refine and perfect these new additions. Together, we can make Jimo the ultimate tool for your success.
Let's build the future of Jimo together.
Your insights could spark our next big innovation!
Polish & Shine
We've been on a bug-crushing spree and smoothing out those rough edges. Our development team has been hard at work refining Jimo's functionality. Below are the latest improvements and resolutions to ensure a smooth and efficient experience for all our users.
Improvements
Tour Builder Enhancements: Enhanced customization capabilities with fixes for style and input fields in the tour builder.
Flexible Snippet Positioning: Enhanced the experience customization by allowing snippet steps to be positioned in any corner of the screen.
UI Consistency: Refined user interface elements to remove unnecessary scroll behaviors and improve visual consistency.
Simplified Interface in Settings: Improved the settings interface by consolidating scrollbars and reducing padding for a streamlined layout.
Changelog Preview Load Time: Optimized the load time for changelog previews, providing users with a more responsive and immediate overview of updates.
Fixes
Modal & Checkout Page Stability: Resolved issues with the Modal & Checkout page to prevent disruptions in the builder.
Sign-In Process: Corrected an issue preventing users from signing in to Jimo.
Survey Conditions: Fixed a bug where steps were incorrectly displayed as editable fields instead of fixed information.
Emoji Vote in Surveys: Resolved a unique edge case in the Survey Builder where emoji votes resulted in invalid array lengths, preventing potential data inconsistencies.
Prevent Multiple Jimo Loadings: Eliminated a bug that caused Jimo to load multiple times when the extension was active, significantly improving performance and reducing load times.
Prototype Duplication Handling: Solved an issue where duplicating a prototype would unlink the original, ensuring to manage prototypes without data loss.
Special thanks to our diligent team members Andy, Sam, and the user feedback contributors for identifying and resolving these issues, ensuring Jimo continues to deliver a premium experience to all users.
Jimo in Action
Dive into real-world scenarios where Jimo shines. Showcasing how Jimo can transform your workflow, creativity, or whatever you do best with this month's new use cases.
Streamlining User Onboarding
Guiding First-time Users Through Core Features: Introduce essential features to new users, ensuring they are quickly up to speed and comfortable with your platform.
Personalizing User Experiences
Creating a Segment for Paying Customers: Exclusive segments for paying customers to personalize their user journeys, delivering a premium and tailored experience.
Implementing Opt-In/Opt-Out User Preferences: Create opt-in/opt-out preferences, so users can customize their experience to their liking, improving satisfaction and autonomy.
Enhancing User Engagement
Rewarding User Contributions: Create engaging modals to acknowledge and incentivize user contributions, fostering a stronger, more interactive community.
(Incoming) Nudging Users to Upgrade: Strategic prompts effectively encourage users to consider premium features, leading to an increase in upgrades.
Facilitating Continuous Education
(Incoming) Showcasing a New Feature: Seamlessly introduce new features using Tours, driving up feature adoption and user awareness.
Generalize In-app Permanent Tips: Offer on-the-spot guidance with Hints, helping users when they need it the most.
Simplifying Feedback Collection
(Incoming) Creating a User Interview Request Modal: Ask for user interviews more efficiently to enhance communication and drive improvement.
(Ongoing) Collecting Insights with Concept Test: To gather real-time feedback and validate design concepts, features, or ideas by embedding Figma prototypes in surveys within the product environment.
Pro Tips
Insider tricks and tips to help you become a Jimo power user. Level up your game!
Streamline Your User Engagement
Efficient Product Tours: Make the most of Jimo’s product tour feature to onboard users effectively. Remember, the key to a great product tour is not just to inform but also to engage.
In-Depth Surveys: Leverage Jimo’s survey capabilities to gather actionable insights. Craft questions that are as informative for you as they are easy for users to answer.
Enhance Collaboration
Share Designs Seamlessly: Use the Figma in-app sharing option to collaborate on designs. This keeps your team in sync and speeds up the feedback loop.
Schedule User Interviews Effectively: Recruit participants for user interviews and proactively target specific user groups relevant to your studies. Tailoring the audience ensures better feedback and engagement.
Maximize Discoverability
Direct Tour Links: Share direct links to specific tours to highlight new features or provide extra help right where users need it.
Capitalize on Discovery: Utilize the insights from discovery experiences to refine user journeys. The data you collect is gold dust for improving user engagement and satisfaction.
Troubleshooting Like a Pro
Element Visibility Issues: Prevent the 'elements not found' error by ensuring your selectors are up-to-date and match the current elements in your application.
Manage User Loads: Keep an eye on monthly active users (MAU) to prevent system overloads. Check up on duplicate and anonymous users regularly for a more accurate user count and data.
Fresh Off the Press
The latest expansions to our knowledge base and newly updated documentation, because there's always more to learn.
Knowledge Base Update
Harmonizing Structure: We've revamped our entire knowledge base to align with Jimo's newest features. Every guide, image, and workflow are being updated for accuracy and ease of use.
Introducing 'Getting Started' Guide
Seamless Onboarding: Step-by-step guide designed to quickly familiarize you with Jimo's core functionalities.
Expanded Settings Overview
Deep Dive Parameters: Detailed exploration of all updated settings, accompanied by practical navigational tips.
Reorganized for Efficiency
Use Cases & Best Practices: Now conveniently located for easy access.
Troubleshooting Guides: Dedicated section to centralize issue resolution and workarounds.
Lexicon: A new resource to clarify Jimo's terminology, enhancing your understanding and usage.
Leverage these resources to master your use of Jimo and integrate our latest advancements into your daily operations.
Wrapping Up March
As March winds down, we're thrilled to reflect on the strides we've made together. This month's journey through Jimo's labyrinth of innovation has been nothing short of exhilarating, and it's all thanks to you, our vibrant community of users and enthusiasts.
This Month's Highlights:
Dashboard & Settings Makeover: Your workspace has been transformed with 'Experiences' and intuitive settings, making navigation a breeze and customization a joy.
Changelog Builder & Creative Assets: The introduction of the Changelog Builder and an expanded suite of Templates & Presets opens up new realms of creativity and efficiency for your projects.
Knowledge Base Revamp: We've meticulously updated and reorganized our knowledge base, ensuring you have the latest insights and guides at your fingertips, including the comprehensive 'Getting Started' section and the deep dive into the settings.
Sneak Peek into April:
Next month promises even more excitement with advanced user journey management tools, a richer resource center, and enhancements aimed at boosting your customization and integration capabilities.
Stay tuned!
We Want to Hear From You!
Your feedback is the compass that guides our innovation. Share your thoughts on this month's updates and what you're most looking forward to. Every comment, suggestion, and idea brings us closer to making Jimo the ultimate tool in your tech arsenal.
Thank you for being an integral part of our journey.
Here's to many more milestones together!
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