Ask for live help

Our support team is ready to help with demos, troubleshooting bugs, masterclasses on specific topics, and use case guidance.

If you encounter issues that you can't resolve through our documentation, you can request live assistance.

How to Request Help:

  1. Demo Call:

  2. Getting Started:

  3. Use Case Guidance:

  4. Report a Bug:

    • For a quick resolution, contact support via the channels described below to report any bugs you encounter.

To help us resolve issues quickly, please provide all relevant context. For bugs or configuration issues, share videos or screenshots and describe the expected behavior.

Contact Support:

There are multiple ways to reach out:

  • Crisp Chat: The easiest way to reach out to us is to use the Crisp chat .

  • Email: Write to support@usejimo.com or any team member for assistance.

Last updated