🔤Lexicon
The lexicon serves as a comprehensive glossary for terms and concepts used within the Jimo platform. It's designed to help users familiarize themselves with the language specific to Jimo.
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How to Use the Lexicon
Welcome to the Lexicon. Below you'll find a comprehensive guide designed to help you navigate and make the most of this resource.
Browse by Alphabet or Categories: Our Lexicon provides an easy-to-navigate index organized both alphabetically and by category. Start by selecting your preferred method of navigation.
Jump Directly via the Table of Contents: For immediate access to a specific term, use the Table of Contents. Simply click on any term listed to be directed to its detailed explanation.
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This Lexicon is designed to be interactive and user-friendly, enabling you to effortlessly access a wealth of information.
Feel free to start by familiarizing yourself with the most important terms.
Alphabetical Index
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D
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H
I
J
K
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M
N
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P
Q
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Categories
Account Management
Design and Customization
Experience Creation and Management
Integration and Installation
Performance and Analytics
Security and Compliance
User Interaction
Technical Concepts
Database
Lexicon
Top Terms
(Click on the name for more info and related documentation.)
In Jimo, an 'Experience' refers to any interactive element designed to engage users within an application or website, such as guided tours, tooltips, and modals.
The 'Builder' is Jimo's interface where users can design, customize, and preview their experiences, offering tools for creating content without coding.
A 'Theme' encompasses design choices in Jimo for visual consistency across different experiences, including colors, fonts, and styles.
'Integration' refers to connecting Jimo with other software platforms to enhance functionality and sync data across applications.
'Analytics' provides insights into how users interact with your experiences in Jimo, including engagement rates and user feedback.
'Segmentation' is dividing users into groups based on behavior or characteristics to tailor experiences in Jimo more effectively.
A 'Hotspot' is an interactive marker in Jimo used to highlight areas on a webpage, drawing user attention.
A 'Modal' is a type of experience in Jimo that displays content in a window overlaying the main interface, focusing user attention on specific content or actions.
The 'Changelog' documents updates, new features, and improvements made to Jimo, offering transparency into the product's development.
A 'Trigger' in Jimo is a condition or event that causes an experience to be displayed, such as a user action or page visit.
The 'Dashboard' is the main control panel in Jimo for accessing projects, experiences, analytics, and settings.
A 'CSS Selector' is used in Jimo to identify and style elements within an experience, allowing precise targeting for interactions.
A 'Widget' in Jimo is a small application embedded within a webpage to provide specific functionality, like feedback forms.
Terms and Definitions
A
API (Application Programming Interface)
An API is a set of protocols and tools that allows different software applications to communicate with each other, enabling the integration of third-party services and functionalities within Jimo experiences.
Authentication
Authentication is the process of verifying the identity of a user or system, ensuring secure access to Jimo's features and protecting sensitive information.
Analytics
Analytics in Jimo refers to the collection and analysis of data related to user interactions with experiences, providing insights into behavior, preferences, and engagement levels.
Avatar
An avatar is a graphical representation of a user, often used in Jimo to personalize profiles and enhance user recognition within collaborative environments.
B
Banner
A Banner in Jimo is a type of experience designed to display a prominent message across the top or bottom of a webpage. It's typically used for announcements, alerts, or promotional content.
Billing
Billing in Jimo refers to the management of subscription payments, including plan upgrades, invoice tracking, and payment method updates, ensuring continuous access to Jimo's features.
Breadcrumb Navigation
Breadcrumb Navigation is a user interface element that helps users understand and navigate their location within Jimo's platform by displaying a path from the home page to the current page.
Builder
The 'Builder' is Jimo's interface where users can design, customize, and preview their experiences, offering tools for creating content without coding.
Button
A Button in Jimo experiences is an interactive element that prompts users to take action, such as submitting a form, moving to the next step in a tour, or closing a modal.
C
Changelog
A Changelog in Jimo is a record of all notable changes, updates, and improvements made to the platform over time, providing users with transparency and insights into the product's evolution.
CSS (Cascading Style Sheets)
CSS in Jimo is used to style and layout experiences, allowing for customization of visual elements such as colors, fonts, and spacing to align with brand identity and design preferences.
CTA (Call to Action)
A CTA within Jimo experiences is a prompt that encourages users to take a specific action, such as clicking a button, filling out a form, or following a link, driving engagement and conversion.
Component
A Component in Jimo refers to individual building blocks used to create experiences, such as modals, tooltips, and banners, each serving distinct interactive functions.
Customization
Customization in Jimo involves tailoring experiences to meet specific needs and preferences, including visual design, content, triggers, and targeting, to enhance user engagement and effectiveness.
D
Dashboard
The Dashboard in Jimo serves as the central hub where users can access an overview of their projects, analytics, settings, and more, providing a comprehensive view of all activities and performance metrics.
Data Export
Data Export in Jimo allows users to download collected data, such as user responses or interaction analytics, for external analysis or reporting, ensuring access to valuable insights beyond the platform.
Debugging
Debugging in Jimo refers to the process of identifying and resolving issues or errors within experiences, ensuring they run smoothly and as intended across user interactions.
Domain
A Domain in Jimo's context is the web address where Jimo experiences are deployed, and it's crucial for setting up experiences accurately to ensure they appear on the intended website or application.
Dynamic Content
Dynamic Content in Jimo allows for the creation of experiences that adapt in real-time based on user behavior, preferences, or data, creating a personalized and relevant user experience.
E
Email Integration
Email Integration within Jimo allows for seamless connection and communication between Jimo experiences and your email marketing tools or services, enabling automated email responses based on user interactions.
Embedding
Embedding in Jimo refers to the process of placing Jimo experiences, such as surveys or widgets, directly into a webpage or application, ensuring they are an integral part of the user journey.
Experience
In Jimo, an 'Experience' is a broad term encompassing various types of user interactions designed within the platform, such as tours, tooltips, modals, and surveys, aimed at enhancing user engagement and providing valuable information.
End User
The End User is the target audience or the recipient of Jimo experiences. They interact with the content created in Jimo, such as tutorials, help pop-ups, and feedback forms, within a web application or site. 🔗 Understanding Your End User
Engagement Metrics
Engagement Metrics in Jimo are data points and statistics that measure how users interact with experiences, providing insights into effectiveness, user interest, and areas for improvement.
F
Feature Adoption
Feature Adoption in Jimo refers to strategies and experiences designed to encourage users to use new or existing features within an application, enhancing user engagement and product value.
Feedback Loop
A Feedback Loop in Jimo is a process where user feedback is collected through experiences, analyzed, and used to make informed decisions to improve the product and user satisfaction continuously.
Flow
Flow in the context of Jimo refers to the sequence and logic behind how different experiences are presented to users, ensuring a smooth, intuitive, and purposeful interaction journey.
Free Trial
The Free Trial in Jimo allows potential users to explore the platform's features without commitment for a limited period, providing insight into how Jimo can benefit their projects.
Funnel Analysis
Funnel Analysis in Jimo is a method of examining the steps users take in a predefined pathway or flow and identifying where drop-offs or bottlenecks occur, aiding in optimizing user journeys.
G
General Settings
General Settings in Jimo encompass the foundational configurations of your account and projects, including project details, user preferences, and global settings that affect how you and your team interact with the platform.
Goal Tracking
Goal Tracking in Jimo allows users to set and monitor specific objectives within their experiences, such as completion rates of tours or feedback form submissions, providing clear metrics for success.
Growth Plan
The Growth Plan is one of Jimo's subscription options designed for expanding businesses that need advanced features, more experiences, and higher limits to support their scaling efforts.
Guide
A Guide in Jimo refers to a structured series of steps or tips presented through modals, tooltips, or other interactive elements, designed to assist users in navigating a website or application effectively.
H
Help Center
The Help Center in Jimo is a comprehensive digital library of information, guides, and resources designed to help users understand and effectively utilize all aspects of the Jimo platform.
Hotspot
A Hotspot in Jimo is an interactive element that draws attention to specific features or information on a webpage by highlighting them, often used to guide users or introduce new functionalities.
HTML (HyperText Markup Language)
HTML is the standard markup language used to create web pages. In Jimo, HTML can be utilized within experiences to customize content, layout, and styling beyond the standard options.
HTTP (HyperText Transfer Protocol)
HTTP is the foundational protocol used for transmitting data on the web. Understanding HTTP is essential in Jimo for integrating web-based services and ensuring secure data exchange.
HTTPS (HyperText Transfer Protocol Secure)
HTTPS is an extension of HTTP that is used for secure communication over a computer network, widely used on the Internet. In Jimo, HTTPS ensures that all data transferred between the web server and browser remains encrypted and secure.
HubSpot Integration
The HubSpot Integration allows Jimo users to connect their experiences directly with HubSpot, enabling seamless data flow for improved lead capture, customer insights, and personalized marketing actions.
I
In-App Messaging
In-app messaging refers to the communication that occurs within an application, utilizing Jimo experiences like modals, banners, or tooltips to convey messages directly to users while they are engaged with the app.
Installation
Installation in Jimo context describes the process of integrating Jimo's software into a website or application, typically by embedding a JavaScript snippet, enabling the creation and display of experiences.
Integration
Integration refers to the process of connecting Jimo with other software tools or platforms, enhancing its functionality by allowing data sharing and the triggering of experiences based on interactions within other systems.
Interactivity
Interactivity within Jimo experiences denotes the level of user engagement and action possibilities, such as clicking, hovering, or responding, which can significantly enhance the effectiveness of guides, tooltips, and surveys.
Interface
The Interface in Jimo refers to the user interface (UI), which is the point of interaction between the user and the software, encompassing the design, layout, and navigability of the Jimo platform and its experiences.
J
JavaScript
JavaScript is a programming language used to create dynamic content on websites. In Jimo, JavaScript can be used to customize experiences, add interactivity, and integrate with other web technologies.
Jimo Editor
The Jimo Editor is the tool within Jimo where users design, customize, and preview their interactive experiences. It offers a user-friendly interface for creating engaging content without coding skills.
Jimo Experience
A Jimo Experience refers to the interactive elements created within the Jimo platform, such as tooltips, modals, and surveys, designed to guide, inform, or gather feedback from users.
Jimo Script
The Jimo Script is the piece of code that needs to be installed on a website to enable the display and functionality of Jimo experiences. It connects the website with the Jimo platform.
JSON (JavaScript Object Notation)
JSON is a lightweight data-interchange format that is easy for humans to read and write and for machines to parse and generate. Jimo may use JSON to configure experiences or integrate with other services.
K
KPI (Key Performance Indicator)
A KPI (Key Performance Indicator) in the context of Jimo is a measurable value that demonstrates how effectively Jimo experiences are achieving key business objectives, such as user engagement or feature adoption rates. 🔗 Tracking KPIs with Jimo
L
Landing Page
A Landing Page within the Jimo context is a standalone web page, specifically created for marketing or advertising campaigns. It's where a visitor "lands" after they click on a link in an email, or ads from Google, Bing, YouTube, Facebook, Instagram, Twitter, or similar places on the web. Jimo can enhance landing pages by adding interactive experiences that guide visitors towards taking a desired action.
Lead Generation
Lead Generation in Jimo involves using experiences such as modals, forms, and surveys to capture information from users, turning anonymous visitors into leads by collecting their contact details or other relevant information.
Login
Login refers to the process by which an individual gains access to the Jimo platform by entering their username and password. This process is critical for ensuring that access to sensitive information and controls is securely managed.
M
Modal
A Modal is a type of Jimo experience that displays content in a window that overlays the main application content. It's often used to capture attention for announcements, gather feedback, or guide users through a specific process without taking them away from the current page.
Multivariate Testing
Multivariate Testing in Jimo involves testing multiple variables of an experience simultaneously to determine which combination produces the best outcome in terms of user engagement, conversion rates, or other key performance indicators.
N
Navigation Bar
The Navigation Bar is a user interface element within Jimo that allows users to move between different sections of the platform easily. It is designed to provide quick access to various functionalities like creating experiences, viewing analytics, and accessing account settings.
Notification Settings
Notification Settings in Jimo allow users to customize how they receive alerts and updates about their experiences, user interactions, and system changes. This can include email notifications, in-app messages, and push notifications.
O
Onboarding
Onboarding in Jimo refers to the process of guiding new users through the platform's features and functionalities, often using interactive experiences like tours, tooltips, and modals to ensure a smooth introduction and enhance user understanding and retention.
Optimization
Optimization within Jimo involves refining experiences and workflows based on analytics and user feedback to improve engagement, efficiency, and overall user satisfaction. This can include adjusting the design, content, triggers, and targeting of experiences.
Overlay
An Overlay in Jimo is a type of experience that appears on top of the webpage content without changing the underlying page. Overlays can include modals, banners, and lightboxes, used to focus user attention or provide information without navigating away from the page.
P
Pageview
A Pageview in Jimo is counted each time a webpage is loaded or reloaded in a browser. Jimo tracks pageviews to analyze user engagement with specific pages where Jimo experiences are deployed, helping in understanding the reach and impact of these experiences.
Password Management
Password Management within Jimo involves the practices and tools that ensure the security of user passwords. This includes creating strong passwords, regularly updating them, and securely storing them to prevent unauthorized access.
Plan Details
Plan Details refer to the specific features, limits, and pricing associated with each Jimo subscription plan. Understanding your plan details helps ensure that you are utilizing Jimo in a way that best fits your needs and budget.
Plugin
A Plugin in the context of Jimo is a software component that adds a specific feature or functionality to an existing computer program. In Jimo, plugins can extend the platform's capabilities or integrate with other tools and services.
Pop-in
A Pop-in is a type of Jimo experience similar to a modal but typically smaller and less obtrusive. It 'pops in' to provide information, gather feedback, or offer guidance without taking over the entire screen.
Privacy Settings
Privacy Settings in Jimo allow users to control the visibility and accessibility of their data and experiences. This ensures that sensitive information is protected and that experiences are only shown to intended audiences.
Product Discovery
Product Discovery in Jimo refers to the use of experiences to introduce and educate users about new or existing features of a product. It's a key aspect of user engagement and feature adoption strategies. 🔗 Facilitating Product Discovery
Profile Settings
Profile Settings in Jimo involve personalizing your user account with information like your name, email, and profile picture. These settings help in identifying users within the platform and customizing the user experience.
Project ID
A Project ID is a unique identifier used in Jimo to distinguish between different projects within a user's account. This ID is essential for managing multiple projects and for integrations that require specific project targeting.
Publishing
Publishing in Jimo is the process of making an experience live and accessible to end users. This involves finalizing the experience design, setting targeting options, and deploying the experience to the selected domain or page.
Q
Query Parameters
Query Parameters are used in URLs to filter content or adjust the behavior of a web page. In Jimo, query parameters can be utilized to target specific user segments or trigger experiences based on URL-based criteria.
Quick Access
Quick Access in Jimo refers to the design feature that allows users to easily and rapidly find the most commonly used tools and settings, enhancing the efficiency of creating and managing experiences.
Quota Limits
Quota Limits in Jimo pertain to the maximum usage allowances set on various features and functionalities within the platform, such as the number of active experiences or monthly user interactions, based on the subscription plan.
R
Rate Limiting
Rate Limiting in Jimo refers to the control mechanism that limits the number of requests a user can make to Jimo's server within a given timeframe. This is crucial for maintaining the platform's performance and reliability.
Recurring Billing
Recurring Billing is a payment model in Jimo where subscription fees are automatically charged regularly, ensuring uninterrupted access to the service without the need for manual payment each cycle.
Redirection
Redirection in Jimo involves automatically taking users from one URL to another. This can be used within experiences to guide users towards specific actions or pages after completing an interaction.
Reporting Tools
Reporting Tools in Jimo offer a comprehensive suite of analytics and reporting features that provide insights into user interactions, experience performance, and overall effectiveness of engagement strategies.
Responsive Design
Responsive Design in Jimo ensures that experiences automatically adjust and look great on any device, from desktops to tablets and smartphones, enhancing the user experience across all platforms.
Role Management
Role Management in Jimo allows administrators to define and assign specific permissions and access levels to different team members, ensuring secure and efficient collaboration within the platform.
Routing
Routing in Jimo refers to the logic and paths defined within experiences to guide users through a series of interactions or steps, based on their actions or predefined criteria.
S
SDK (Software Development Kit)
The SDK (Software Development Kit) in Jimo includes libraries, documentation, and tools that enable developers to build and integrate custom functionalities or applications within the Jimo platform, enhancing its capabilities.
Segmentation
Segmentation in Jimo allows users to divide their audience into distinct groups based on specific criteria such as behavior, demographics, or engagement, to deliver more targeted and relevant experiences.
SEO (Search Engine Optimization)
SEO (Search Engine Optimization) refers to the practice of optimizing web content to increase visibility and ranking in search engine results. In Jimo, SEO considerations can influence how experiences are designed and deployed to ensure they align with best practices.
Settings
The Settings in Jimo encompass various configuration options that allow users to customize their account preferences, project parameters, and experience details, tailoring the platform to meet their specific needs. 🔗 Configuring Settings in Jimo
Single Sign-On (SSO)
Single Sign-On (SSO) in Jimo is an authentication process that allows users to access multiple applications with one set of login credentials, streamlining the sign-in process and enhancing security.
Snippet
A Snippet in Jimo is a small piece of reusable code that can be inserted into experiences to add functionality or custom content, such as dynamic text or interactive elements.
Survey
A Survey in Jimo is a type of experience designed to collect feedback or gather data from users through a series of questions or prompts, enabling the collection of valuable insights.
T
Tag Manager
Tag Manager in Jimo refers to a tool that simplifies the process of managing and deploying marketing tags (snippets of code or tracking pixels) on your website without having to modify the code. Jimo can be integrated with tag management systems to streamline the deployment of Jimo scripts and other marketing tools.
Team Collaboration
Team Collaboration within Jimo emphasizes the features and functionalities that enable multiple users to work together on projects, share experiences, provide feedback, and manage roles and permissions effectively to enhance productivity.
Template
A Template in Jimo is a pre-designed framework that can be used as a starting point for creating new experiences. Templates are designed to save time and ensure consistency in the look and functionality of experiences across different projects.
Theme
A Theme in Jimo is a set of design elements, including colors, fonts, and layouts, that can be applied to experiences to ensure they align with your brand identity and provide a consistent look and feel.
Tooltip
A Tooltip in Jimo is a small, interactive pop-up element that provides additional information or guidance when a user hovers over or clicks on a specific element within a webpage.
Tracking Code
The Tracking Code is a snippet of JavaScript provided by Jimo that needs to be embedded into the HTML of your website. This code enables Jimo to track user interactions and display experiences based on predefined conditions.
Trigger
A Trigger in Jimo is a condition or event that activates an experience. Triggers can be based on user actions, such as clicking a button or visiting a page, or on specific behavioral criteria, ensuring that the right experiences are shown to the right users at the right time.
U
UI (User Interface)
The UI (User Interface) in Jimo encompasses all the elements that users interact with on the platform, including buttons, icons, spacing, and navigation menus. A well-designed UI enhances the usability and efficiency of creating and managing experiences.
URL (Uniform Resource Locator)
A URL (Uniform Resource Locator) is the web address used to access pages on the internet. In Jimo, URLs can be crucial for targeting experiences to specific pages or for using query parameters to customize user interactions.
User Engagement
User Engagement in Jimo measures how actively users interact with the experiences created on the platform. High engagement indicates that the content is resonating well with the audience, driving desired actions and outcomes.
User Experience (UX)
User Experience (UX) in Jimo refers to the overall experience users have when interacting with the platform and the experiences created within it. Good UX design ensures that users find value, ease, and satisfaction in using Jimo and its features.
User Roles
User Roles within Jimo define the permissions and access levels assigned to different team members. These roles determine what users can see and do within the platform, facilitating collaboration while maintaining security and organization.
V
Validation
Validation in Jimo refers to the process of ensuring that data entered by users in forms or surveys meets certain criteria before being accepted. This can include checks for data type, format, and completeness to maintain data integrity and relevance.
Value Proposition
The Value Proposition of Jimo highlights the unique benefits and features that Jimo offers to its users, such as increasing user engagement, improving onboarding processes, and gathering actionable insights through interactive experiences.
Version Control
Version Control in Jimo is a system that records changes to a file or set of files over time so that specific versions can be recalled later. This is particularly useful in collaborative environments where multiple users are working on the same experiences.
Viewer Permissions
Viewer Permissions in Jimo define the access level of users who can view but not necessarily edit experiences. This allows for controlled sharing of experiences within teams for review and feedback without altering the content.
Visual Editor
The Visual Editor in Jimo is a user-friendly tool that allows for the design and customization of experiences without the need for coding. It provides a WYSIWYG (What You See Is What You Get) interface, enabling users to see how changes will appear in real-time.
W
Webhook
A Webhook in Jimo allows for real-time data transmission to other applications whenever a specific event occurs within Jimo. This enables automated workflows and integration with external systems, enhancing the platform's flexibility and responsiveness.
Widget
A Widget in Jimo is a stand-alone application component that can be embedded into a web page or application to perform a specific function, such as displaying a survey or feedback form, without altering the page's existing structure.
Workflow
A Workflow in Jimo refers to the sequence of processes or steps designed within the platform to automate tasks, manage data, and guide users through a series of interactions, enhancing efficiency and user experience.
WYSIWYG Editor (What You See Is What You Get)
The WYSIWYG Editor in Jimo provides a user interface that allows users to edit content in a form that resembles its appearance when displayed as a finished product. This editor simplifies the design process, making it accessible to users without coding knowledge.
X
XML (eXtensible Markup Language)
XML is a markup language that defines a set of rules for encoding documents in a format that is both human-readable and machine-readable. In the context of Jimo, XML might be used for data interchange, configuration settings, or integration purposes with other web services.
XPath
XPath is a language used for navigating through elements and attributes in an XML document. Within Jimo, XPath can be employed to precisely target elements in web pages for creating more accurate and dynamic experiences.
🔗 Using XPath in Jimo Experiences
Y
Yield Management
Yield Management in the context of Jimo could refer to the strategic control of inventory to sell the right product to the right customer at the right time for the right price. While more commonly associated with industries like airlines and hospitality, in Jimo, it might relate to optimizing the delivery and timing of experiences to maximize user engagement and conversion rates.
Z
Zero-State
Zero-state refers to the default state of a software application or digital experience before any user data or preferences have been inputted. In Jimo, designing for the zero-state involves creating engaging, intuitive introductory experiences that guide new users on how to get started and the value of the platform.
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