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Create no-code events

Jimo helps you reach your users very contextually, resulting in higher engagements from users and higher-quality feedback. To do this, you might want to base your segmentation on the way users behave in your app
No-code events are a helpful tool for targeting your users based on their usage of your app. The main benefit of no-code events is that you can manually create them in seconds without bugging your developers. Whether you want to target users who hovered over an element of your app or create a segment of all users who clicked on a specific button at least three times, no-code events can help you do that.

Quick access


Creating a no-code event.

To create a no-code event: 1/ Go to the People page (select "People" from the navigation) 2/ Navigate to the No-code events tab and click on the new event button.
3/ You will then be prompted to enter the URL of the page on which you wish to create your no-code event.
4/ Once validated, you will be taken in-app, on the URL page you filled, to allow you to directly create your no-code event with your in-app no-code event builder. 5/ Select the element of the page you want an event to be used as a target.
6/ Once the targeted element has been selected, you can edit the parameters of your no-code event: - Action: You can pick whether you want the no-code event to be associated with a click on the targeted element or a hover on it. A hover event will be triggered when a user keeps his mouse over the targeted element for 500ms or more. - Tracked event: Tracked event helps us know that you plan on using the no-code event for the upcoming segmentation of your users. If this option is not selected, the no-code event will only be used as a trigger to display experiences to your users and won’t be shown in your segment attributes to filter users on it. - URL: The targeted element might appear on multiple pages of your app. There is a possibility that you want to track events only triggered on specific pages of your app and not all pages where it appears. You can use this section to limit the range of URLs the no-code event will be detected on
7/ When you are done editing your no-code event and happy with it, you can click save and your new event will be created. You will then be directly taken back to the Jimo app and will see your newly created event in the list.

Use a no-code event for experiences-triggering

1/ In the Audience step of your experience edition, navigate to the When section. Here, you will be able to pick what should trigger the display of your experience. If you want your experience to display after the triggering of an event, select the After an Event option.
2/ You then have the opportunity to either create an on-the-fly event, that will only be used as a trigger of your experience and will not appear in your no-code events list, or select an existing no-code event already created. Creating an on-the-fly event will take you through the same creation process as regular no-code events.
Note: Even if you decide to trigger your experience after an event, your experience will still respect the other display options associated with it, to make sure we don’t overwhelm your users with too much noise. Therefore, depending on your experience settings and your experience control setup, it is possible that an experience will not be shown a second time if the same button used as the trigger is clicked in a small timeframe for example.

Use a no-code event for segmentation

Note: Only tracked events can be used as segmentation attributes 1/ You can find your no-code events and use them as segmentation attributes by first adding a filter. You will see the list of all your tracked no-code events there.
2/ After you select the tracked no-code event you want to use, you have to select the property you would like to filter users on. Currently, only the number of events and the date of the last event can be used. If you have other use-cases that require other properties, don’t hesitate to reach out to us and we will make it work for you.

FAQ:

Why can’t I find my no-code event in segment attributes?

Only tracked events can be used as segmentation attributes. The reason you can’t find your no-code event in the list is that your event is not tracked, and therefore Jimo is not saving the occurrence of the event being triggered.

If I update an event that was not tracked to a tracked event, will I be able to segment my users retroactively?

No, as we are not saving occurrences of non-tracked events being triggered, you won’t be able to segment your users retroactively on a recently updated no-code event. However, as soon as the event is updated to a tracked event, all occurrences of the event being triggered will be saved for you to use.
Last modified 1mo ago