# Jimo Help Center ## Using Jimo - [Welcome!](https://help.usejimo.com/docs/intro/welcome.md): We're happy to have you here! Whether you're just starting or diving deeper into Jimo's powerful features, this guide is here to help you every step of the way. - [What is Jimo?](https://help.usejimo.com/docs/intro/what-is-jimo.md): Jimo makes every software simple, in no time, for any user with our in-product communication toolkit. Perfect for onboarding new users, highlighting features, sharing updates, and collecting insights. - [Using Jimo](https://help.usejimo.com/docs/intro/using-jimo.md) - [Lexicon](https://help.usejimo.com/docs/intro/lexicon.md) - [Installing Jimo](https://help.usejimo.com/docs/getting-started/installing-jimo.md): Installing Jimo is essential for delivering engaging, targeted in-app experiences. Until it’s installed, you can create drafts, but won’t be able to preview in context or publish them to real users. - [Extension](https://help.usejimo.com/docs/getting-started/extension.md): The Jimo Chrome extension is a powerful companion to our standalone builder. It enables you to build and preview experiences directly on any website, even before the Jimo snippet is fully installed. - [Initial Setup](https://help.usejimo.com/docs/getting-started/initial-setup.md): Once Jimo is installed and you’ve explored the extension for in-context building, it’s time to fine-tune your project settings by configuring a few key elements now. - [Designing Your First Experience](https://help.usejimo.com/docs/getting-started/designing-your-first-experience.md): Follow this step-by-step guide to design, publish, and monitor your inaugural onboarding tour with Jimo. Learn how to effectively engage users and enhance their experience from the very start. - [Tours & Modals](https://help.usejimo.com/docs/experiences/tours-and-modals.md): Craft and customize engaging tours & modals with Jimo's Builder, featuring easy navigation, live previews, and a full suite of editing tools. - [Components](https://help.usejimo.com/docs/experiences/tours-and-modals/components.md): Jimo offers a variety of components to help you create engaging Tours and Modals. Each component serves a specific purpose, from guiding users with tooltips to celebrating milestones with animations. - [Overview](https://help.usejimo.com/docs/experiences/tours-and-modals/overview.md): Quickly design and modify interactive tours & modals that captivate and guide your users. - [Steps & Navigation](https://help.usejimo.com/docs/experiences/tours-and-modals/steps-and-navigation.md): Jimo's Builder is designed to ease the creation and organization of your tours by making it intuitive and simple to move through steps. - [Surveys](https://help.usejimo.com/docs/experiences/surveys.md): Craft and customize interactive surveys with Jimo's Builder. Gather feedback, measure satisfaction, and learn about your users. All directly within your product. - [Overview](https://help.usejimo.com/docs/experiences/surveys/overview.md): Quickly design and modify interactive surveys that captivate and guide your users. - [Components](https://help.usejimo.com/docs/experiences/surveys/components.md): Discover key components for crafting Surveys in Jimo. Enhance surveys with Text, Media, and Interaction assets to ensure a comprehensive, informative journey. - [Components (deprecated)](https://help.usejimo.com/docs/experiences/surveys/components-deprecated.md): Discover key components for crafting Surveys in Jimo. Enhance surveys with Text, Media, and Interaction assets to ensure a comprehensive, informative journey. - [Flow Builder](https://help.usejimo.com/docs/experiences/surveys/flow-builder.md): The central hub for creating sequential experiences like tours and surveys. It helps you organize, manage, and connect steps with ease, offering a clear visual of the user journey. - [Steps & Navigation](https://help.usejimo.com/docs/experiences/surveys/steps-and-navigation.md): Navigation page within the Jimo's Builder is designed to ease the creation and organization of your surveys. It focuses on providing intuitive navigation tools that simplify moving through steps. - [Banners](https://help.usejimo.com/docs/experiences/banners.md): Craft and customize engaging banners with Jimo's Builder, featuring easy navigation, live previews, and a full suite of editing tools. - [Overview](https://help.usejimo.com/docs/experiences/banners/overview.md): Quickly design and modify interactive banners that captivate and guide your users. - [Components](https://help.usejimo.com/docs/experiences/banners/components.md): Discover key components for crafting Banners in Jimo. Enhance banners with Text and Interaction assets to ensure a comprehensive and informative alert. - [Steps & Navigation](https://help.usejimo.com/docs/experiences/banners/steps-and-navigation.md): Navigation page within the Jimo's Builder is designed to ease the creation and organization of your banners. It focuses on providing intuitive navigation tools that simplify moving through steps. - [Hints](https://help.usejimo.com/docs/experiences/hints.md): Craft and customize engaging hints with Jimo's Builder, featuring easy navigation, live previews, and a full suite of editing tools. - [Overview](https://help.usejimo.com/docs/experiences/hints/overview.md): Quickly design and modify interactive hints that captivate and guide your users. - [Components](https://help.usejimo.com/docs/experiences/hints/components.md): Discover key components for crafting Hints in Jimo. Design impactful, non-sequential tips to provide in-context guidance, highlight features, and create interactive entry points for other experiences. - [Steps & Navigation](https://help.usejimo.com/docs/experiences/hints/steps-and-navigation.md): Navigation page within the Jimo's Builder is designed to ease the creation and organization of your Hint group. It focuses on providing intuitive navigation tools that simplify moving through hints. - [Checklists](https://help.usejimo.com/docs/experiences/checklists.md): Create interactive Checklists to guide users through tasks. Customize task actions, set conditions, and track progress. Perfect for onboarding or completing steps. - [Overview](https://help.usejimo.com/docs/experiences/checklists/overview.md): Checklists help guide users through essential tasks with an on-screen list that tracks progress. Configure task actions, completion conditions, and a final step to enhance user engagement. - [Components](https://help.usejimo.com/docs/experiences/checklists/components.md): Discover the key components for designing Checklists in Jimo. Customize headers, tasks, and dismiss options to create engaging, on-screen guides for your users. - [Behavior](https://help.usejimo.com/docs/experiences/checklists/behavior.md): Set up progression by configuring how tasks expand, complete, and how users can dismiss the checklist. Manage both overall checklist behaviors and individual task actions easily. - [Resource Center](https://help.usejimo.com/docs/experiences/resource-center.md): Self-serve knowledge hub where users can access aggregated experiences in one place. This ensures seamless navigation and on-demand support, enhancing user autonomy and engagement. - [Components](https://help.usejimo.com/docs/experiences/resource-center/components.md): Jimo offers a range of components to build structured Resource Centers, making it easy to customize menus and organize knowledge for a seamless self-serve experience. - [Agent](https://help.usejimo.com/docs/experiences/agent.md): Jimo's AI-powered assistant that helps your users get answers, discover features, and navigate your product through a conversational interface. - [Chat](https://help.usejimo.com/docs/experiences/agent/chat.md): Configure how your AI Agent looks, behaves, and responds. This is the central place to shape your Agent's personality, appearance, and test it before deploying. - [Agent Builder](https://help.usejimo.com/docs/experiences/agent/chat/agent-builder.md): Customize the visual appearance and layout of the Agent chat widget. Every element of the chat interface can be styled to match your product's design. - [Knowledge](https://help.usejimo.com/docs/experiences/agent/knowledge.md): Manage everything the Agent knows. The quality and coverage of your knowledge base directly determines how helpful the Agent is to your users. - [Sources](https://help.usejimo.com/docs/experiences/agent/knowledge/sources.md): Sources are the foundation of your Agent's knowledge. Every URL, text snippet, and file you add here is processed and indexed so the Agent can generate accurate, contextual answers for your users. - [Tours](https://help.usejimo.com/docs/experiences/agent/knowledge/tours.md): Make your live Tours available to the Agent so it can deliver targeted, step-by-step guidance directly in conversations when a user asks a question that matches a Tour's topic. - [Actions](https://help.usejimo.com/docs/experiences/agent/knowledge/actions.md): Make your No-Code Actions available to the Agent so it can perform automated tasks for your users during conversations. When a user asks to do something, it can run the matching Action automatically. - [Custom answers](https://help.usejimo.com/docs/experiences/agent/knowledge/custom-answers.md): Custom Answers let you craft curated Q\&A pairs that the Agent prioritizes over generated responses allowing you to attach a specific CTA to trigger an action related to this Q\&A. - [Analyze](https://help.usejimo.com/docs/experiences/agent/analyze.md): Monitor how the Agent performs and review every conversation it has with your users. Use these insights to improve your knowledge base, spot unanswered questions, and measure the Agent's impact. - [Changelog](https://help.usejimo.com/docs/experiences/changelog.md): The Changelog is where every release becomes a conversation starter, transforming user feedback into a goldmine for continuous improvement. - [Dashboard](https://help.usejimo.com/docs/experiences/changelog/dashboard.md): Effortlessly manage and monitor your Jimo Changelog with a centralized Dashboard that offers insights, quick access to features, and complete control over your campaigns. - [Overview](https://help.usejimo.com/docs/experiences/changelog/dashboard/overview.md): The Dashboard serves as your command center in Jimo, providing a snapshot of your ongoing activities and easy navigation to essential features. - [Analytics](https://help.usejimo.com/docs/experiences/changelog/dashboard/analytics.md): This section provides a comprehensive look at how users are interacting with your changelog. Gain insights into user engagement, monitor performance, and refine your strategies based on data. - [Changelog](https://help.usejimo.com/docs/experiences/changelog/changelog.md): The Changelog Builder is your all-in-one tool to create, customize, and manage updates for your users. - [Changelog Builder](https://help.usejimo.com/docs/experiences/changelog/changelog/changelog-builder.md): Share your latest enhancements right within your platform using Jimo’s changelog. In this notice, we are going to set up the in-app changelog. - [Changelog Components](https://help.usejimo.com/docs/experiences/changelog/changelog/changelog-components.md): The Changelog section allows you to design and manage the overall style and content of your changelog. Here's a detailed guide to help you set up and customize various components. - [Changelog Navigator](https://help.usejimo.com/docs/experiences/changelog/changelog/changelog-navigator.md): The Navigator provides a structured pathway to setting up and customizing your changelog. - [Positionning (Trigger)](https://help.usejimo.com/docs/experiences/changelog/changelog/positionning-trigger.md): The Trigger Options allow you to control how and where your changelog is displayed, ensuring it catches your users' attention at the right moment. Here’s a detailed guide to the available triggers. - [Changelog Preview](https://help.usejimo.com/docs/experiences/changelog/changelog/changelog-preview.md): The Changelog Builder Preview section allows you to see a real-time view of your changelog, ensuring the design and layout meet your expectations. - [Posts](https://help.usejimo.com/docs/experiences/changelog/posts.md): The Post Builder is your tool for crafting engaging and detailed changelog posts. Utilize rich text editing, media embedding, and real-time previews to create updates that keep your users informed. - [Post Builder](https://help.usejimo.com/docs/experiences/changelog/posts/post-builder.md): Quickly design and modify posts within your changelog feed that captivate and inform your users. - [Post Components](https://help.usejimo.com/docs/experiences/changelog/posts/post-components.md): It allows you to craft dynamic and engaging posts with various blocks and a real-time preview to ensure your content looks perfect before publishing. - [Post Navigation](https://help.usejimo.com/docs/experiences/changelog/posts/post-navigation.md): The Post Builder provides a streamlined interface for creating and managing your changelog posts. This guide will walk you through the main elements of the Post Builder and how to access them - [Multiple Languages](https://help.usejimo.com/docs/experiences/changelog/posts/multiple-languages.md): This article describes how Jimo supports localization for multilingual applications. - [Post Preview](https://help.usejimo.com/docs/experiences/changelog/posts/post-preview.md): The Post Builder Preview section allows you to see a real-time view of your post, ensuring the design and layout meet your expectations. - [Dashboard](https://help.usejimo.com/docs/build/dashboard.md): The Dashboard serves as your command center in Jimo, providing a snapshot of your ongoing activities and easy navigation to essential features. - [Spaces](https://help.usejimo.com/docs/build/spaces.md): Group multiple experiences of different types (Tours, Surveys, Hints, etc.) into one centralized dashboard, making it easier to organize related flows by topic, user journey, or objective. - [Builders](https://help.usejimo.com/docs/build/builders.md): The Builder is the core workspace for creating and managing all Jimo experiences. It is designed to help you structure, design, and refine your experiences efficiently, no matter the type. - [Flow Builder](https://help.usejimo.com/docs/build/builders/flow-builder.md): The central hub for structuring sequential experiences like tours and surveys. It helps you organize, manage, and connect steps with ease, offering a clear visual of the user journey. - [Content Builder](https://help.usejimo.com/docs/build/builders/content-builder.md): The central hub for customizing individual steps in your experiences, it provides everything you need to create engaging and effective steps. - [In-app Builder](https://help.usejimo.com/docs/build/builders/in-app-builder.md): Design, customize, and preview Jimo experiences directly within your website. This ensures that all elements are positioned accurately and the overall experience aligns with your live UI. - [AI Builder](https://help.usejimo.com/docs/build/builders/ai-builder.md): AI-assisted tour generator that helps you quickly create guided flows or element highlights based on live interactions with your app. - [Navigator](https://help.usejimo.com/docs/build/navigator.md): The Navigator within Jimo's Builder is a powerful tool designed to streamline the creation and organization of steps in a user tour or guide. - [Triggers & Conditions](https://help.usejimo.com/docs/build/triggers-and-conditions.md) - [Steps Triggers](https://help.usejimo.com/docs/build/triggers-and-conditions/steps-triggers.md): This feature allows you to add dynamic conditions and actions to each step in your tours, giving you greater control over user interactions and step progression. - [Conditions](https://help.usejimo.com/docs/build/triggers-and-conditions/conditions.md): In your step settings, you also have the possibility to add conditions between each step, to display another survey question depending on previous answers. - [Theme](https://help.usejimo.com/docs/build/theme.md): The use of themes allows you to save time on the design of your experiences but also to keep visual consistency. Allowing you to be easily recognizable by your customers. - [Multiple Languages](https://help.usejimo.com/docs/build/multiple-languages.md): This article describes how Jimo supports localization for multilingual applications. - [Positioning](https://help.usejimo.com/docs/build/positioning.md): Customize how interactive elements appear on your site with Jimo's positioning parameters. Choose from pop-ins, snippets, hotspots, and tooltips to optimize visibility and interaction. - [Preview](https://help.usejimo.com/docs/build/preview.md): Before publishing, it's important to ensure an experience looks and behaves exactly as you intend. To do this, Jimo provides three useful options to simulate how it will display to your users. - [Actions](https://help.usejimo.com/docs/build/actions.md): Actions define what happens when a user interacts with your experiences or when a condition is met. They are the building blocks that connect user behavior to outcomes in Jimo. - [Available Actions](https://help.usejimo.com/docs/build/actions/available-actions.md): A complete reference of every action available in Jimo, where each one can be used, how to configure it, and which actions can be combined. - [Automated Actions (No-Code)](https://help.usejimo.com/docs/build/actions/automated-actions-no-code.md): Record click-by-click workflows on your product and let Jimo replay them for your users automatically. No code required: just point, click, and save. - [Overview](https://help.usejimo.com/docs/publish/target-and-publish.md): The "Target & Publish" settings ensures your tours and modals appear to the right audience at the right time. - [Trigger on the right spot (Show on)](https://help.usejimo.com/docs/publish/trigger-on-the-right-spot-show-on.md): Define precise moments for experiences to activate with Jimo's diverse trigger options. - [Target specific URLs/Domains (Where)](https://help.usejimo.com/docs/publish/target-specific-urls-domains-where.md): Let's talk about using URLs and elements to control where your experiences appear. - [Target right people (Who)](https://help.usejimo.com/docs/publish/target-right-people-who.md): Specify your audience with 'Who' to personalize experiences. Tailor interactions based on user traits and behaviors. - [Trigger at the right time (When)](https://help.usejimo.com/docs/publish/trigger-at-the-right-time-when.md): This section defines when should start the experiences, how often it should be displayed, and in which order. - [Planning Your Experience](https://help.usejimo.com/docs/publish/trigger-at-the-right-time-when/planning-your-experience.md) - [Rate Limiting - Prevent overwhelming users](https://help.usejimo.com/docs/publish/trigger-at-the-right-time-when/rate-limiting-prevent-overwhelming-users.md): The key to establishing in-product interactions as an effective communication channel with your users is to avoid overwhelming them. - [Increase visibility (Boost)](https://help.usejimo.com/docs/publish/increase-visibility-boost.md): Jimo introduces a powerful feature to boost user engagement of your posts with a linked experience. - [Mesure outcomes (Goal)](https://help.usejimo.com/docs/publish/mesure-outcomes-goal.md): The Goal section defines how success is measured for your experiences, from simple completion stats to advanced A/B testing for tours, providing detailed insights about impact and user interactions. - [Analytics](https://help.usejimo.com/docs/analyze/analytics.md): This section provides a comprehensive look at how users are interacting with your experiences. Gain insights into user engagement, monitor performance, and refine your strategies based on data. - [A/B Test](https://help.usejimo.com/docs/analyze/a-b-test.md): Run experiments on your tours by creating multiple versions and splitting your audience between them. Compare results to identify the best-performing tour and make it the default for all users. - [Users & Segments](https://help.usejimo.com/docs/analyze/users-and-segments.md): Your user base in one place. Browse users, build audience segments, and import data via CSV. - [Users](https://help.usejimo.com/docs/analyze/users-and-segments/users.md): Browse, filter, and inspect every user detected by Jimo. The Users tab is where you explore your user base, investigate individual profiles, and build the audiences that power your experiences. - [Attributes](https://help.usejimo.com/docs/analyze/users-and-segments/users/attributes.md): Attributes are the data points attached to each user in Jimo. They power segmentation, targeting, personalization, and analytics. This page is the reference for the different types of attributes. - [Variables](https://help.usejimo.com/docs/analyze/users-and-segments/users/variables.md): Variables are dynamic placeholders you insert in text content to personalize experiences with real user data at runtime. - [Segments](https://help.usejimo.com/docs/analyze/users-and-segments/segments.md): Jimo helps you reach your users very contextually, resulting in higher engagements from users and higher-quality feedback. To help you attain this goal, we use segments. - [Segments (Old)](https://help.usejimo.com/docs/analyze/users-and-segments/segments/segments-old.md): Jimo helps you reach your users very contextually, resulting in higher engagements from users and higher-quality feedback. To help you attain this goal, we use segments. - [Survey responses segmentation](https://help.usejimo.com/docs/analyze/users-and-segments/segments/survey-responses-segmentation.md): Segment users based on their responses to surveys - [Import](https://help.usejimo.com/docs/analyze/users-and-segments/import.md): Importing segments via CSV in Jimo is a powerful way to manage and organize your users efficiently. This guide will walk you through the process step by step. - [Success Tracker](https://help.usejimo.com/docs/analyze/success-tracker.md): The Success Tracker is a powerful tool designed to help you monitor and analyze how users interact with your product. It allows you to create and manage trackers that capture key events. - [Overview](https://help.usejimo.com/docs/analyze/success-tracker/overview.md): This dashboard provides a comprehensive view of all your active trackers, helping you monitor user interactions and measure success metrics. - [Trackers](https://help.usejimo.com/docs/analyze/success-tracker/trackers.md): A Tracker monitors and measures user behaviors by combining multiple events. It helps you understand user journeys, identify drop-off points, and optimize the user experience. - [Events](https://help.usejimo.com/docs/analyze/success-tracker/events.md): An Event in Jimo captures specific user interactions or conditions, like clicks, hovers, form submissions, or page visits. Events can be used to trigger experiences or track engagement. - [Admin & Settings](https://help.usejimo.com/docs/settings/admin-and-settings.md): All you need to know about the Admin and Settings part! - [Project management](https://help.usejimo.com/docs/settings/project-management.md): The Jimo settings page serves as the central hub for managing your project’s core details and configurations. This comprehensive guide will walk you through each section. - [General Settings](https://help.usejimo.com/docs/settings/general-settings.md): The General Settings is the first stop on your Settings page journey. Think of it as the identity card for your project. - [Installation](https://help.usejimo.com/docs/settings/installation.md): This process integrates Jimo’s capabilities into your site. Our installation section provides an easy-to-follow overview, ensuring you can quickly start enhancing your site with Jimo's experiences. - [Team Management](https://help.usejimo.com/docs/settings/team-management.md): The 'Team' section within Jimo settings is where you can configure and oversee your collaborative environment. It provides a clear structure for roles and responsibilities. - [Environments](https://help.usejimo.com/docs/settings/environments.md): Preconfigure different domains where you want to publish your experiences, enabling swift transitions across environments like testing, pre-production, and production. - [Plan and Billing](https://help.usejimo.com/docs/settings/plan-and-billing.md): The 'Plan' and 'Billing' sections in Jimo settings, while closely related, serve distinct purposes. - [Notifications and Account Settings](https://help.usejimo.com/docs/settings/notifications-and-account-settings.md): The 'Notifications' and 'Account Settings' sections in Jimo is your personal command center. Here, you can manage how you receive updates from Jimo and adjust your account details. - [MAU (Monthly Active Users)](https://help.usejimo.com/docs/settings/mau-monthly-active-users.md): Jimo’s subscription plans are based on the number of Monthly Active Users (MAU), which represent all unique users detected by Jimo who can interact with experiences and be tracked by success metrics. - [AI Knowledge \[Outdated\]](https://help.usejimo.com/docs/settings/ai-knowledge-outdated.md): AI Knowledge turns your Resource Center’s search bar into an AI‑powered help desk. Everything it knows, all training data, behaviour and how it answers is controlled right here in the Settings page. - [Troubleshooting](https://help.usejimo.com/docs/settings/troubleshooting.md): The Troubleshooting Tool helps you understand and debug your live experiences directly on your website. It makes it easier to identify why an experience is not displayed and check user context. - [Integrations list](https://help.usejimo.com/docs/integrations/integrations-list.md): All you need to know about Integrations & all the integrations currently available on Jimo. - [Integration Setup](https://help.usejimo.com/docs/integrations/integration-setup.md): Integrations in Jimo allow you to connect your experiences with other services and tools, enhancing the capabilities of your interactive elements and ensuring seamless data flow across your workspace. - [Events for Analytics Integrations](https://help.usejimo.com/docs/integrations/events-for-analytics-integrations.md): List of events that can be pushed to Analytics Integrations (PostHog, Mixpanel, Amplitude, etc.) - [Twilio / Segment](https://help.usejimo.com/docs/integrations/twilio-segment.md): To install the Segment Action Destination integration, please follow the link bellow. - [Segment.io](https://help.usejimo.com/docs/integrations/segment.io.md): Setup our client-side and server-side integrations for Segment.io - [HubSpot](https://help.usejimo.com/docs/integrations/hubspot.md): HubSpot's integration with Jimo - [Salesforce](https://help.usejimo.com/docs/integrations/salesforce.md): Salesforce's integration with Jimo - [Maze](https://help.usejimo.com/docs/integrations/maze.md): How to use Maze on Jimo - [Amplitude](https://help.usejimo.com/docs/integrations/amplitude.md): The Amplitude integration with Jimo allows for a bidirectional flow of events and user data to enhance analytics and targeting capabilities. - [PostHog](https://help.usejimo.com/docs/integrations/posthog.md): The PostHog integration with Jimo allows for a bidirectional flow of events and user data to enhance analytics and targeting capabilities. - [Mixpanel](https://help.usejimo.com/docs/integrations/mixpanel.md): The Mixpanel integration with Jimo allows for a bidirectional flow of events and user data to enhance analytics and targeting capabilities. - [Heap](https://help.usejimo.com/docs/integrations/heap.md): The Heap integration with Jimo allows for a bidirectional flow of events and user data to enhance analytics and targeting capabilities. - [Figma](https://help.usejimo.com/docs/integrations/figma.md): How to use Figma on Jimo - [Calendly, Google Calendar, Zcal](https://help.usejimo.com/docs/integrations/calendly-google-calendar-zcal.md): How to use Calendly, Google Calendar or Zcal in Jimo - [Arcade / Storylane](https://help.usejimo.com/docs/integrations/arcade-storylane.md): Embed interactive, pre-recorded demos from Arcade or Storylane directly into Jimo experiences to showcase features, onboard users, and guide them visually—without ever leaving your app. - [Intercom](https://help.usejimo.com/docs/integrations/intercom.md) - [Invision](https://help.usejimo.com/docs/integrations/invision.md): How to use Invision in Jimo - [Zapier](https://help.usejimo.com/docs/integrations/zapier.md) - [Slack](https://help.usejimo.com/docs/integrations/slack.md): Welcome to the Slack integration guide! Follow these steps to connect Jimo with Slack and forward survey responses to your Slack channels. - [Crisp](https://help.usejimo.com/docs/integrations/crisp.md): Integrate Jimo with Crisp to seamlessly access user data and trigger experiences directly from the Crisp chat interface. Designed for support teams to improve assistance with actionable insights. - [Server-Side Events](https://help.usejimo.com/docs/integrations/server-side-events.md): Jimo supports server-side event tracking, allowing you to push events directly from your backend. This enables enhanced user tracking, segmentation and data synchronization with Jimo's analytics. - [Webhooks](https://help.usejimo.com/docs/integrations/webhooks.md): Webhooks allow you to receive real-time data from Jimo whenever specific events occur. By setting up webhooks, you can automate workflows, synchronize data with external systems, or trigger actions. - [Zendesk Knowledge](https://help.usejimo.com/docs/integrations/zendesk-knowledge.md): Connect Zendesk Help Center articles to Jimo AI Knowledge and train your project on published Guide content. - [(OLD) Twilio / Segment](https://help.usejimo.com/docs/integrations/old-twilio-segment.md): How to setup Segment.io on Jimo ## For Developers - [For Developers](https://help.usejimo.com/docs/for-developers/for-developers.md): This part of our Help Center is dedicated for developers! - [Install our SDK](https://help.usejimo.com/docs/for-developers/for-developers/install-our-sdk.md) - [SDK Methods](https://help.usejimo.com/docs/for-developers/for-developers/sdk-methods.md): List of commands available with our SDK - [SDK Guides](https://help.usejimo.com/docs/for-developers/for-developers/sdk-guides.md): A collections of guides helping to use our SDK - [Identify users](https://help.usejimo.com/docs/for-developers/for-developers/sdk-guides/identify-users.md): Identify your users to better understand your dashboard data and prevent duplicate users. - [Manual initialization](https://help.usejimo.com/docs/for-developers/for-developers/sdk-guides/manual-initialization.md): Let's see how to initialize Jimo whenever you want - [Setup the segmentation](https://help.usejimo.com/docs/for-developers/for-developers/sdk-guides/setup-the-segmentation.md): Learn how to push attributes to create user segments in Jimo. - [Setup Identify Verification](https://help.usejimo.com/docs/for-developers/for-developers/sdk-guides/setup-identify-verification.md): If you are using our SDK in your web app to identify your users, you might want to make sure users are verified. Let's see how to do that using a signature flow. - [MAU Limit Reached](https://help.usejimo.com/docs/for-developers/for-developers/sdk-guides/mau-limit-reached.md) - [Webhooks](https://help.usejimo.com/docs/for-developers/for-developers/webhooks.md): Jimo provides webhook integrations to allow real-time event tracking and automation. This reference guide details all available webhook events that can be configured and consumed by external apps. - [Events](https://help.usejimo.com/docs/for-developers/for-developers/webhooks/events.md): List of all events along side with the data provided. - [Objects](https://help.usejimo.com/docs/for-developers/for-developers/webhooks/objects.md): List of objects returned in our webhooks - [API](https://help.usejimo.com/docs/for-developers/for-developers/api.md) - [Endpoints](https://help.usejimo.com/docs/for-developers/for-developers/api/endpoints.md) ## Data and Legal - [Data & Legal](https://help.usejimo.com/docs/data-and-legal/data-and-legal.md): All the information you need on data usage and legal policies. - [Compliance](https://help.usejimo.com/docs/data-and-legal/compliance.md): Everything about Jimo's security and compliance posture lives in our Trust Center. This page tells you what you'll find there and how to get the documents your security or procurement team needs. - [What is Jimo's compliance with SOC2?](https://help.usejimo.com/docs/data-and-legal/what-is-jimos-compliance-with-soc2.md) --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on a page URL with the `ask` query parameter: ``` GET https://help.usejimo.com/docs/intro/welcome.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. 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