Migrating to Skills

Tours, Actions and Custom Answers are being replaced by Skills. What changes, when, and how to convert what you have.

The Agent stops triggering Tours, Actions and Custom Answers on September 12, 2026. Tours and Custom Answers remain editable until then. Automated Actions are one step ahead: their section is only available in projects that still have active Actions, so if you don't see it, build Execute Skills directly.

What maps to what

You have	You create	The difference
A Tour exposed to the Agent	A Guide user in a flow Skill	The Agent guides live on the real page, checks results and corrects errors, instead of replaying a fixed sequence
A No-Code Action exposed to the Agent	An Execute a flow Skill	Same idea, taught by doing (Show me) and aware of the page's elements
A Custom Answer	An Explain Skill for the content, a Guidance/Execute Skill for the CTA	The answer is framed around an interface instead of a fixed pair; the action-triggering side moves to flow Skills

Recommended path

1. Scan the pages your Tours and Actions run on. Skills need the elements.

2. Recreate each item as a Skill, starting from the ones the Agent triggers most (check Analyze).

3. Test each Skill via Test Knowledge, then deactivate the old item.

4. Keep the old items until their Skills have proven themselves in real conversations.

What does not change

Your Tours still work as Tours everywhere in Jimo. In projects that still have them, active No-Code Actions keep working until September 12, 2026. What ends is the Agent's ability to trigger them in conversation, and access to the Actions section for projects without active Actions.