Interface

Let the Agent read your own product's pages so it can answer questions about what users actually see on screen, element by element.

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Beta · This feature is currently in beta. Behavior and interface may still evolve.

Dashboard path: Agent > Knowledge > Interface

Sources teach the Agent what your documentation says. Interface teaches it what your product is: the screens, buttons, filters and menus your users are looking at when they ask for help.

Two ways the Agent can learn a page

When you add a page, Jimo asks: How should your agent learn this page?

Mode	What it does	Time	Control
Scan and curate	Catalogs the elements on the page. You review everything before the Agent uses it.	~3 mins	You curate
Read all	The Agent reads the page in real time whenever a user asks about it. No setup.	Instant	Sees live

Scan and curate is the right choice for your core screens: you decide element by element what the Agent can read, write what each element does, and attach Skills to the page. Read all fits long-tail pages where instant coverage matters more than curation.

Enabling Read all

Read all is the same thing as turning Trusted Page on for that page: the Agent gets full live access and can read any element on the fly, without a catalog. Because of that, Jimo asks you to confirm you understand before enabling it, then shows a confirmation screen with two ways to continue: Test Chat, or Set up skills.

Read all means the Agent sees what the user sees, live.

If a page can display sensitive data, prefer Scan and curate and turn off the elements that should stay private. See Page details.

You can switch a page from one mode to the other at any time, from the Trusted Page toggle in Page details.

The pages list

Each scanned page appears as a card with its screenshot, name, and two counters: the number of Elements the Agent can read, and the number of Skills attached to the page.

Use the search field to find a page, and Scan a page (top-right) to add one. See Scan a page. There is no limit on the number of pages you can add.

Clicking a card opens the page's detail panel: its elements by category, its Skills, and its URL rules. See Page details.

In this section

• Scan a page: capture a page's elements, interact to uncover more, and save

• Page details: curate what the Agent reads, element by element

Related pages

• Knowledge: the five kinds of Agent knowledge

• Skills: procedures that run on the pages the Agent knows

• Sources: the documentation side of the knowledge base