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About Us

Learn about Jimo, our mission, team, and the tools we use to simplify user engagement and data-driven decision-making.

Jimo aims to simplify user engagement and data-driven decision-making with intuitive tools. Founded by Alexandre Raphael, Thomas Moussafer, Andy M, and Sam Dez, Jimo has evolved to become a leader in providing seamless digital experiences.

Localization:

Headquartered in Paris, France, Jimo operates globally, serving a diverse range of clients from various industries.

Team and Culture:

Jimo is a French startup with a team of around 10 people:

  • 1 Sales

  • 2 Product (1 UX, 1 Design)

  • 2 Senior Developers

  • 1 Junior Developer

  • 2 Support (1 Marketing, 1 Product Specialist)

We boast a dynamic team focused on innovation and customer success. The company values diversity, inclusion, and collaboration, fostering a positive and productive work environment.

Customer Focus:

Jimo has been recognized for its innovative approach and outstanding customer service. The platform's features and usability have earned high ratings and positive feedback from users.

Jimo serves businesses looking to enhance their user engagement strategies. Notable clients include companies in tech, e-commerce, and finance sectors, showcasing successful use cases and testimonials on G2.

Products and Services:

Jimo offers a suite of tools for user engagement, including in-app experiences, analytics, and integrations with platforms like Segment and Hubspot. The technology stack includes modern web frameworks and robust backend solutions.

Software and Tools: Our team leverages a variety of software to enhance productivity and communication:

  • Slack for team communication

  • Crisp for customer support

  • siteGPT for AI-driven insights

  • Notion for project management

  • Claap and Tldv for video collaboration

  • Attio for customer relationship management

  • Arcade for interactive experiences

  • Jimo for our in-house engagement solutions

Future Plans:

Jimo aims to continue expanding its feature set and integrations, with a focus on enhancing user experience and data analytics capabilities. Exciting updates and new products are in the pipeline to better serve their growing user base.

Contact Information:

  • Email: support@usejimo.com

  • Crisp Chat: Available on every page of our dashboard

  • Slack: Dedicated channels for complex requests and collaboration


For more details about our mission, team, and offerings, visit our website and LinkedIn.

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