> For the complete documentation index, see [llms.txt](https://help.usejimo.com/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.usejimo.com/docs/analyze/users-and-segments/audience/segments/segment-details.md).

# Segment details

## Segment details

Clicking any segment in the [list](/docs/analyze/users-and-segments/audience/segments.md#the-segments-list) opens its detail page. From here you can edit conditions, preview the audience, and save changes.

<figure><img src="/files/lc2eHqcSNTnGORwf0uTb" alt=""><figcaption></figcaption></figure>

{% hint style="warning" %}
**Segments are dynamic**

Saving a segment immediately propagates the new conditions to every experience using it, no republishing needed. If you need to test changes before applying them to live experiences, **Duplicate** the segment first, iterate on the copy, and swap once validated.
{% endhint %}

### The details page

<figure><img src="/files/unzVt4Btc97TkGBKUNYp" alt=""><figcaption></figcaption></figure>

#### **Header**

At the top: the segment **icon**, its **name** and **description**. **Edit** in the top-right of this block opens them for editing.

<figure><img src="/files/u8qzFZq6YRpFSjLHAhOW" alt=""><figcaption></figcaption></figure>

Two more controls sit at the very top of the page: **Export**, and a **... (Duplicate)** menu.

<figure><img src="/files/V8VRGAqwHXsxfYFGBr6i" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
**Duplicate** copies the whole segment as a new, independent one, useful for building a variation without starting over.
{% endhint %}

#### **Segment Rules**

The rules behind the segment, shown read-only. **Modify rules** opens the condition builder to change them.&#x20;

<figure><img src="/files/8TWXPCsLXEGOJsNDKDVe" alt=""><figcaption></figcaption></figure>

The same builder used during creation. Any change you make here is previewable before saving.&#x20;

<figure><img src="/files/ot44DySAjQqOhxviiXbx" alt=""><figcaption></figcaption></figure>

When you edit rules, use **Apply to update the list** to refresh this preview before saving, and **Save** to persist. **Save is grayed out until you make at least one modification.**&#x20;

See [Create a segment](/docs/analyze/users-and-segments/audience/segments/create-a-segment.md) for the full reference.

***

#### **The audience**

Below the rules, **N users in this segment** lists the users who currently match, with their Email, Last activity, First seen and Tags. This is the live audience: it is what an [export](/docs/analyze/users-and-segments/data-management/exports.md) would contain.

<figure><img src="/files/N4qj4Gsrql4w3GIH09PQ" alt=""><figcaption></figcaption></figure>

{% hint style="warning" %}
**Segments are dynamic**

Saving a segment immediately propagates the new conditions to every experience using it, no republishing needed. If you need to test changes before applying them to live experiences, **Duplicate** the segment first, iterate on the copy, and swap once validated.
{% endhint %}

***

### Exporting the audience

**Export**, top-right, takes the segment's current audience out of Jimo as a CSV or JSON file, letting you choose exactly which attributes to include.

<figure><img src="/files/i8zIGQAdC6vE9tsFdCeU" alt=""><figcaption></figcaption></figure>

It is a snapshot of who matches right now, not a live feed.&#x20;

<figure><img src="/files/TTyP16n97XyY5yfb0iX6" alt=""><figcaption></figcaption></figure>

The full walkthrough, formats and attribute picker, is on its own page: see [Exports](/docs/analyze/users-and-segments/data-management/exports.md).

***

### Editing a segment

Click any segment in the list to open this page. Update the name, description, icon, or conditions.

If you edit the conditions you need **first** to **apply the new conditions to update the user list** before being able to save. Then click **Save**.

<figure><img src="/files/h04YsPPXFZUga4S1zdzN" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
Changes propagate immediately to all experiences using the segment. **No republish required.**
{% endhint %}

***

### Deleting a segment

From the [segments list](/docs/analyze/users-and-segments/audience/segments.md#the-segments-list), **hover a row** to reveal the red trash icon at the end. Click to trigger the delete confirmation.

<figure><img src="/files/bGNrUDtkUKeDFiaS2S4x" alt=""><figcaption></figcaption></figure>

{% hint style="danger" %}
**Deleting a segment that is used for targeting can have unintended consequences.** If an experience's Who section only referenced the deleted segment, the experience will **start showing to all users**: that is the targeting fallback.

Before deleting, check which experiences reference the segment.
{% endhint %}

***

## Using segments for targeting

Segments really pay off when used in the [Who section](https://help.usejimo.com/docs/publish/target-right-people-who) of an experience.

{% stepper %}
{% step %}

#### Open any experience

Tour, survey, banner, hint, checklist, resource center.

<figure><img src="/files/P7B90kQYZlusjSiQXKv1" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### Go to the **Target & Publish** settings

<figure><img src="/files/vd5lv6aGU2GEpLmjCzKK" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### In the **Who** section, click **Specific users**

<figure><img src="/files/6NGCT54tm9v4xG67rvS3" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### Select one or more segments from the dropdown

or reuse the [condition builder](#the-condition-builder) logic on the fly.

<figure><img src="/files/FqvpK9JoaGwseT9KbAn9" alt=""><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}

The experience will be shown to users belonging to **any** of the selected segments (Union logic between segments). To handle intersection logic, you can combine saved segments within on-the-fly conditions in the Who block.&#x20;

{% hint style="warning" %}
Note that you can't select existing segments and add on the fly conditions at the same time. To do so use only the on-a-fly methode with segment type conditions.
{% endhint %}

See [Target right people (Who)](https://help.usejimo.com/docs/publish/target-right-people-who) for the full targeting reference.

***

### Segmenting on survey answers

The **Answered with** filter lets you segment users by their answers to [discovery experiences](/docs/experiences/surveys.md): surveys, NPS, feedback steps. It lives in the **Experiences** category of the [condition builder](/docs/analyze/users-and-segments/audience/segments/create-a-segment.md#the-condition-builder), not as a standalone feature.

<figure><img src="/files/ZqXwDC6ACzzrLbSUezpI" alt=""><figcaption></figcaption></figure>

**When to use it**

* Follow up with users who gave a specific NPS score (promoters, detractors)
* Target users who answered "Yes" to a feature interest survey with a related onboarding tour
* Exclude users who dismissed a survey from a follow-up experience
* Build a "product advocates" segment from positive survey answers

#### How to set it up

{% stepper %}
{% step %}

#### Click **Add...** and pick a condition

In any context where the condition builder is available (Users filter, segment creation, or [Who](https://help.usejimo.com/docs/publish/target-right-people-who) targeting for an experience):
{% endstep %}

{% step %}

#### Select the **Experiences** category

Choose the category from the condition list.
{% endstep %}

{% step %}

#### Choose the **Answered with** attribute type

Pick **Answered with** from the available Experience attributes.
{% endstep %}

{% step %}

#### Pick the **discovery experience** you want to filter on

Select the survey or discovery experience to target.
{% endstep %}

{% step %}

#### Pick the **step** within that experience

Choose the specific step you want to use.
{% endstep %}

{% step %}

#### Set the **operator** and target **answer**

Choose the operator (is / is not / contains…) and the answer value.
{% endstep %}
{% endstepper %}

<figure><img src="/files/P5xrLpxhhCPMqAbNxcj2" alt=""><figcaption></figcaption></figure>

Combine this filter with other conditions to build fine-grained audiences like "Paying users who rated the product ≥ 8 in the Q1 NPS survey."

{% hint style="info" %}
The **Answered with** filter works on any [discovery experience](/docs/experiences/surveys.md) that collects responses: surveys, NPS scores, rating steps, open-ended questions, and choice-based flows in tours.

To go the other way, from one person to their answers, open their [profile](/docs/analyze/users-and-segments/audience/users/user-details.md) and check the Survey responses tab.
{% endhint %}

***

#### Related pages

* [Segments](/docs/analyze/users-and-segments/audience/segments.md): the library
* [Create a segment](/docs/analyze/users-and-segments/audience/segments/create-a-segment.md): the builder and its two worked examples
* [Target right people (Who)](/docs/publish/target-right-people-who.md): the full targeting reference
* [User details](/docs/analyze/users-and-segments/audience/users/user-details.md): the same survey answers, one person at a time
* [Exports](/docs/analyze/users-and-segments/data-management/exports.md): take this audience out as CSV or JSON
* [Analytics](/docs/experiences/changelog/dashboard/analytics.md): filter experience performance by segment